This is an ideal opportunity for a high-performing integration leader who brings structure to ambiguity, drives cross-functional execution, and thrives in fast-paced, post-close environments. As Director of Integration, youβll lead the companyβs integration efforts across a growing portfolio of acquisitions. Youβll own the integration playbook, align functions around shared goals, and ensure every new partner company is set up for long-term success in this hands-on, high-impact role.
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Lead and scale the entire post-sale customer journey, from onboarding through renewal. This role is responsible for Onboarding, Support, Customer Success, and Ongoing Services, ensuring customers are set up for success, supported when needed, and consistently achieving value on our platform. This involves leading and growing a high-performing team, building and executing a customer experience strategy, and owning key customer metrics to drive retention and upsells.