The Director of Optimization leads strategic initiatives to enhance the performance, usability, and adoption of Datacor software across customer implementations and internal operations. This role owns the end-to-end upgrade lifecycle, ensuring all system upgrades are timely, value-driven, and aligned with customer needs and platform evolution. The Director works cross-functionally with Product, Engineering, Sales, Services, and Support.
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The Fulfillment Operations Coordinator II position is responsible for the timely and accurate review and processing of Smartsheet customer orders across our global organization. You will ensure the accuracy, quality, and completeness of customer orders and invoices.
Unlimited PTO
Lead customer implementations of integration, inventory, and order management frameworks, including early Order Network eXchange (onX) implementations. Translate complex order workflows across OMS, ERP, and fulfillment systems into scalable automation models. Develop Pipe17’s Order Network eXchange reference implementation including: templates, and reference architectures for modern commerce MCP, API, and event-based data flows.
The Director of Process Excellence manages the successful execution and operational readiness of all KnippeRx client programs, responsible for complex new program implementations, ensuring alignment across pharmacy operations, patient support services, technology teams and client services. The Director manages the team comprised of project managers and process analysts, who manages all new client service line implementations, technology enhancements, program closeouts and product removals.