Oversee and optimize daily operations to ensure efficiency, productivity, and cost control. Manage teams and external stakeholders, improve processes, and ensure that business objectives are met within set timelines and budgets. Manage a fully remote team across multiple time zones, as well as collaborating with stakeholders in a multi-national environment.

At SOULCHI, as our COO, you'll lead employees, evaluate performance using data and metrics, collaborate with the CEO in setting organizational vision, and orchestrate collaboration between teams; design and implement business strategies, plans, and procedures; oversee financial performance by monitoring KPIs.

This role involves building a safety ops machine, maturing and overseeing safety operations, managing customer requests and safety incidents, and supporting the development of automated safety systems. You will craft clear guidelines and build processes with an automation-first mindset, staying ahead of developments in trust and safety and AI safety.

As the Senior Director of Customer Onboarding & Implementation, you will define and execute the strategic vision for a global, fully remote onboarding organization, ensuring customers successfully realize value in a net-new product category within a rapidly evolving industry. This role is pivotal in driving revenue retention, customer advocacy, and long-term success, positioning Sprinto as a leading challenger.

As Creative Operations Director, you’ll lead the strategy, tools, and processes that enable our teams to deliver world-class creative services efficiently, optimize creative workflows, implement automation, and develop scalable solutions that enhance speed, quality, and collaboration.

As an Operations Team Lead, you'll manage a team of Operations Specialists, ensuring high-quality service delivery to FlyFlat’s clients. Requires a proactive leader with strong problem-solving skills and experience in travel operations and billing/invoicing. Optimize operational processes and contribute to a high-performing, remote-first team.

Oversee all aspects of the plan installation operations process, ensuring the successful, timely, and accurate setup of new and transitioning plans onto the Client platform. Work closely with internal teams to meet expected timelines and ensure the timely completion of team projects. Contribute to the creation and maintenance of operations procedures to improve team efficiency and consistency.