We are seeking a dynamic Director of User Operations to lead user-centric operations for our global digital asset platform. This pivotal leadership role is dedicated to delivering exceptional user experiences by spearheading user operations, driving data-informed engagement strategies, and fostering seamless collaboration with Marketing, Data, Engineering, and Product Management teams. You will champion initiatives such as optimizing user on-boarding, supporting targeted marketing campaigns, and resolving user incidents swiftly.
Job listings
The Operations Manager will report to the COO and be an integral part of the operations team. Your primary priority will be supporting the launch of an aligned exchange, which includes communicating with users, monitoring risk metrics, and collaborating with core collaborators on product development.
As International Operations Specialist, provide critical project management to setup EOR operations in new countries and ensure continuity of EOR entities operations. Manage expansion projects and entity maintenance tasks, deadlines and deliverables, aligning with Manager to prioritize work based on potential revenue and risk assessment. Work closely with legal team to implement Employment Agreements on the Remote platform; proactively identify process inefficiencies.