This role drives technical content operations and platform infrastructure to support the delivery of Vida’s clinical programs. You will own the systems, tools, cross-functional workflows and content management integrity of our telehealth content at scale. This role ensures high-quality management, delivery and enhancement of Vida’s content-rich clinical programs and interventions.

Shippo is looking for a proactive and detail-oriented Carrier Operations Specialist to join the Carrier Operations Team. You’ll play a critical part in managing pricing operations, investigating variances, and supporting carrier rate card implementations. You’ll work cross-functionally with Finance, Product, and Engineering to ensure accurate pricing and seamless reconciliation workflows across carrier partnerships.