Wheel

4 open remote positions

Wheel is evolving the traditional care ecosystem by equipping innovative companies with a premier platform to deliver high-quality virtual care at scale. They offer proven strategies and cutting-edge technologies to foster consumer engagement. Wheel is committed to equal employment opportunities and building a team that represents a variety of backgrounds, perspectives, and skills.

Salary Distribution 4 of 4 jobs

PTO Distribution 4 of 4 jobs

Unlimited PTO 4 jobs (100%)

Benefits Overview 4 of 4 jobs

401(k) (4) Dental (4) Medical (4) Parental Leave (4) Vision (4) Disability (3) PTO (3) Stock options (3) Life (2) Disability Insurance (1) Life Insurance (1) Life insurance (1) Stock Options (1)

Open Positions

$22–$25/hr
US Unlimited PTO

  • Triage or respond to second level Zendesk support tickets within SLA guidance
  • Answer incoming calls from clients, patients, and pharmacies handling complex issues
  • Problem solve and de-escalate, escalating tickets if required, working cross functionally

$187,000–$253,000/yr
US Unlimited PTO

  • Lead Wheel’s commitment to clinical excellence, overseeing programs such as Clinical Protocol Design.
  • Integrate clinical insights into our virtual care platform, ensuring scalable and safe virtual care delivery.
  • Define key performance metrics and implement mechanisms to drive continuous improvement across quality, safety, and clinician experience.