Supports daily payment operations including chargeback and PayPal dispute workflows, issue investigation, and seller-facing resolution across multiple processors and regions.
Conducts technical operations analytics in five areas: authorization rates, chargeback rates, data normalization, processing costs, and reconciliation support.
Tracks payment costs by processor and region, monitors chargeback volumes and win rates, and performs data-quality checks to ensure consistency across systems.
FastSpring helps AI, SaaS, gaming, software, and digital product companies sell online globally by handling payment needs from checkout to taxes. Founded in 2005, it is a privately owned company headquartered in Santa Barbara with offices in multiple international locations and a network of over 2,500 sellers.
Lead and build the Cape Town office, acting as the primary liaison between local operations and global leadership.
Oversee product and digital operations, customer lifecycle, and data-driven performance monitoring.
Manage payments, fraud, and risk operations while ensuring alignment with company strategy.
Trivelta provides AI-native software infrastructure for sportsbook and gaming companies, enabling operators to deliver world-class product experiences. With a global team across Boston, Barcelona, Monterrey, and Indore, they are expanding to Cape Town, fostering a culture of innovation and collaboration.
Own end-to-end marketplace performance for assigned client programs, including SLA attainment, clinician pay cost, and roster health.
Lead cross-functional projects that shape scaling strategies, from stabilizing rosters through demand volatility to launching new client programs.
Drive data-driven decisions using SQL, Looker, and Excel to optimize staffing, cost, and real-time response playbooks.
Wheel is evolving the traditional care ecosystem by equipping innovative companies with a premier platform to deliver high-quality virtual care at scale. We are a fast-growing telehealth company that values innovation, collaboration, and operational excellence.
Lead Client Operations OpEx projects to reduce waste, increase efficiency, and improve business processes.
Develop cross-functional relationships and drive collaboration and alignment.
Foster a continuous improvement culture with structured problem-solving and data-driven decisions.
Engine is an all-in-one travel and spend management platform trusted by 38K+ businesses and 1.8M+ travelers. The company is a fast-growing travel tech firm recognized as a Best Workplace for Innovators and Best Place to Work, with a culture of bold ambition, ownership, and high-caliber colleagues.