Lead large, impactful cross-functional projects, collaborating with diverse teams and stakeholders to deliver measurable outcomes. Guide your team in gathering, analyzing, and prioritizing product initiatives. Coach your team to identify root causes of complex issues and architect innovative solutions. Oversee the design and implementation of operational systems and workflows that enhance efficiency.

Shippo is looking for a proactive and detail-oriented Carrier Operations Specialist to join the Carrier Operations Team. You’ll play a critical part in managing pricing operations, investigating variances, and supporting carrier rate card implementations. You’ll work cross-functionally with Finance, Product, and Engineering to ensure accurate pricing and seamless reconciliation workflows across carrier partnerships.