Own the operating cadence, connecting long-term strategy with functional execution.
Drive performance-versus-plan and OKR processes, ensuring clear metrics and ownership.
Build data-driven analyses and systems to inform resourcing and continuous improvement.
Recidiviz is a nonprofit organization that leverages data and technology to drive positive change in the criminal justice system, partnering with government agencies to improve outcomes. The organization is mission-driven and highly analytical, fostering a culture of cross-functional collaboration and rigorous performance management.
Own day-to-day business operations for FBO and HYSA deposit products, monitoring product health, risks, and operational KPIs.
Act as the primary operational point of contact for bank partners, processors, and cross-functional stakeholders, ensuring delivery and alignment.
Build and refine operational procedures across compliance, escheatment, customer support, and exception handling while solving complex operational problems.
Rocket Money is a fintech company whose mission is to meaningfully improve the financial prosperity of millions of people by helping them understand, optimize, and grow their money. The company fosters a mission-driven, collaborative culture and offers competitive benefits such as unlimited PTO, 401k matching, and learning opportunities.
Analyze operational data to uncover trends, inefficiencies, and improvement opportunities.
Lead complex operational projects from scoping through implementation, ensuring accountability.
Build dashboards and translate analytical findings into actionable recommendations for stakeholders.
They provide technology-enabled legal services and operate as a growing, remote-first organization. The company values curiosity, ownership, adaptability, and collaboration in a fast-paced environment.