Responsible for managing all service-related functions, including project planning, resource allocation, pre-sales support, and project monitoring and control. This role optimizes service operations and technology to ensure successful service delivery to clients while managing all company service personnel, processes, and initiatives. Address daily service operations issues and participate in budget management.

Play a pivotal role in overseeing the seamless delivery of high-quality services to clients in the healthcare vertical, and contributing to the overall success and growth of the company. Play a crucial role in ensuring clients’ satisfaction, building strong relationships, and driving strategic initiatives to support the clients business objective.

The Global Product Line Director – Switchgear will be pivotal in driving our product portfolio expansion of Switchgear Infrastructure products, ensuring market share leadership via organic and inorganic growth, and fostering a culture of excellence within the organization. The team will possess a strong background in P&L management, customer relationships, market strategy, pricing strategy and operational excellence, research and development with a keen focus on sustainability and compliance (IEC and UL) with industry standards.

Lead Warby Parker's Eye Care Field Leadership team and drive positive change for the business. Impact optometrists, retail teams, customers, and patients by developing expansion strategies for eye care services and leading day-to-day operations. The ideal candidate is entrepreneurial, collaborative, and continuously innovates to achieve great results.

As the Patient Access Center Operations Director, you will ensure superior customer service and client satisfaction for a single high-profile customer. This role requires strategic leadership, financial oversight, and a deep understanding of contact center operations and outpatient clinic workflows. You will collaborate with providers, senior leadership, and cross-functional teams to align patient access strategies with organizational goals.