Oversee enterprise workforce management strategy, including demand forecasting, scheduling, and real-time performance management.
Lead multidisciplinary teams and establish scalable workforce planning frameworks using advanced analytics.
Drive cross-functional alignment with operations, sales, finance, HR, and technology to optimize staffing and service quality.
A partner company of Jobgether, this organization specializes in customer-facing and contact center operations, seeking a strategic leader for workforce management. It fosters a remote-first, inclusive culture with a focus on professional growth, innovation, and work-life flexibility.
Build and operationalize scalable performance frameworks, scorecards, and evaluation methodologies across BPO teams.
Analyze manual audits, speech analytics, and operational reporting to uncover trends and actionable insights.
Collaborate with operations, analytics, and Member Experience teams to align performance strategy and adopt AI-driven evaluation tools.
Chime is a financial technology company, not a bank, on a mission to make core banking services helpful, easy, and free for everyday Americans. It is a team of problem solvers, dreamers, and builders with an entrepreneurial culture focused on members and financial progress.
Operate end-to-end delivery engagements from scoping to handoff and retrospectives.
Partner with solution architects to build reusable assets and packaged offerings.
Define delivery KPIs, governance, and change-order processes for services.
Docker provides developer tools for building, sharing, and running applications, trusted by over 20 million monthly users. They are a globally distributed, remote-first team focused on secure infrastructure and developer productivity.
Build and establish the AI program-management function with standards, rhythms, and governance.
Translate strategy into actionable roadmaps and structured program charters for AI initiatives.
Lead end-to-end delivery across engineering, data, security, legal, and product teams.
The hiring partner is building an enterprise AI program-management function spanning platforms, data, governance, and agent initiatives. It operates in a lean, fast-moving environment where ownership, judgment, and practical problem-solving are highly valued.
Lead Risk Operations transformation programs from problem definition through launch and measurement.
Prioritize AI and automation opportunities by volume, complexity, impact, and risk, partnering with Product and Engineering.
Establish performance metrics and drive improvements in quality, SLA attainment, and cost per case.
Tilt uses machine learning and real-time financial signals to provide credit beyond traditional scores to millions worldwide. It is a remote-first company with a global team, emphasizing impact, excellence, and mutual respect.