Director of Clinical Operations

Carewell

Remote regions

US

Benefits

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Clinical Delivery Operations:

  • Translate program requirements into repeatable care workflows.
  • Provide clinical guidelines to decline enrollment, graduate patients, etc.
  • Build “day in the life” playbooks for care coordination delivery.

Care Team Model + Supervision:

  • Own supervision ratios and operating cadence (case reviews, QA, coaching).
  • Ensure clear scope-of-practice boundaries across all staff.
  • Define escalation pathways (urgent, safety, abuse/neglect, BH red flags).

Documentation Quality + Audit Readiness:

  • Build QA routines (weekly sampling, completeness scoring, corrective actions).
  • Partner with Compliance + RCM support to prevent leakage/denials caused by ops errors.
  • Ensure billing-ready documentation is completed correctly every time.

Carewell

Carewell is focused on providing the most trusted and reputable retail source for caregiving products. They have been recognized as one of the fastest-growing companies in the US.

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