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Operational Leadership & Strategy:

  • Oversee prior authorization and patient financial assistant operations.
  • Develop and implement scalable operational strategies that enhance service delivery.
  • Lead strategic discussions to identify challenges and drive improvements.

Team Leadership & Talent Development:

  • Build and develop a high-performing, engaged team.
  • Provide coaching and development to direct reports.
  • Identify and develop future leaders.

Performance Management & Compliance:

  • Ensure adoption of best practices across operations.
  • Track key performance indicators to measure success.
  • Ensure compliance with HIPAA regulations.

Shields Health Solutions

Shields Health Solutions partners with hospitals to build and manage specialty pharmacies within the hospital. They focus on improving medication access, adherence, and overall patient outcomes, operating in a high-growth environment.

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