Source Job

• Support the development of Care Operations strategies and planning efforts.
• Identify, develop and execute initiatives that improve operational efficiency, compliance, and the patient and provider experience across Care Operations.
• Analyze operational data to identify trends, determine root causes, and generate actionable recommendations for improvement; drive data insights to action plans.

Equip is a virtual eating disorder treatment program that aims to ensure everyone with an eating disorder can access effective treatment. Founded in 2019, Equip has been a fully virtual company since its inception and is proud of its highly-engaged, passionate, and diverse culture.

• Lead operational strategy and execution within the Documents & Onboarding Team.
• Oversee day-to-day support operations, ensuring efficient workflows, clear standards, and strong performance.
• Build and develop high-performing teams with clear responsibilities and accountability.

Clipboard Health operates a marketplace that connects workplaces and professionals, allowing professionals to book on-demand shifts and workplaces to access on-demand talent. They are a fast-growing Series C marketplace and a YC Top Company with a global, remote team of 700+ people.

• Build and maintain strategic automations and standardized processes that support cross-functional teams.
• Collaborate with cross-functional teams to drive initiatives that enhance revenue generation.
• Provide strategic insights, actionable recommendations, and performance reporting to leadership.

ElevenLabs is a research and product company defining the frontier of audio AI, with millions of users leveraging our technology. They have raised a $180 million Series C round valuing the company at $3.3 billion which doubled to $6.6 billion as they surpassed $200 million ARR in under three years.

• Drive high-impact projects to support brightwheel’s strategic priorities.
• Dive deep into data, processes, and the customer experience to improve business performance.
• Partner with senior management teams as a trusted thought partner.

Brightwheel's platform in early ed is the largest, fastest growing, and most loved. They are trusted by millions of educators and families every day and are backed by top investors. They are a distributed team with remote employees across every US time zone, as well as select offices in the US and internationally.

• Oversee client campaigns and monitor performance to ensure KPIs and SLAs are consistently achieved.
• Coach and develop team leaders, providing mentorship and actionable feedback.
• Identify and implement process improvements based on data and best practices to enhance service quality.

Aventus is a boutique customer experience BPO in Charleston, South Carolina, with over 10 years of providing omnichannel support to 100+ amazing clients and partners in the e-commerce industry. The company values transparency, balance, and kindness.

• Own and continuously improve core business operations.
• Help build and own the vendor management process.
• Set up and manage engagement-level tools and reporting.

Euclid empowers renewable energy teams to accomplish in days what typically takes weeks, accelerating the world’s transition to renewable energy. They focus on meaningful work and value delivering real results to their customers.

• Lead change management to keep stakeholders informed of product changes.
• Analyze customer feedback and operational trends to inform product strategy.
• Drive product quality through feedback channels and operational playbooks.

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

• Manage day-to-day operational workflows and identify areas for efficiency improvements.
• Support automation initiatives to reduce manual processes and improve accuracy and speed.
• Partner with cross-functional teams to streamline tools and processes for both internal teams and customers.

Deel is an all-in-one payroll and HR platform for global teams. They combine HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform and their team of 7,000 spans more than 100 countries.

• Monitor individual and team performance goals under the Director of Operations.
• Serve as a SME when working with development, implementation and technology.
• Provide guidance on work processes, seek efficiencies, and improve effectiveness.

CI Azumano is Seneca Holdings' full-service travel management company for businesses, governments, and personal travelers, offering 24/7 support. They value their team and provide a balanced mix of benefits, flexible work-life balance, and professional development opportunities.

• Develop, document, and implement SOPs and protocols to standardize clinical operations.
• Partner with the Medical Director, Clinical Directors, and other Clinical Operations Leaders to align operational improvements with organizational goals.
• Manage multiple projects related to process improvement, ensuring timely completion and alignment with organizational priorities.

Midi Health is on a mission to transform care for women in midlife. They are building a best-in-class team while working with smart, purpose-driven people.

• Owns Central Ops analytics that expose operational truth.
• Build and maintain the Central Ops dashboards.
• Produce segmented insights by market, service line, and defect type.

Muvr is a fast-growing, AI-powered logistics and marketplace platform. We connect customers, drivers, and partners to create a seamless experience for moving, delivering, and removing items with speed, safety, and reliability.

• Document processes to ingest contact and company data from all sources.
• Recommend simplification of processes and workflows for efficient scaling.
• Translate complex challenges into practical solutions, breaking large projects into phases that deliver incremental value.

QIMA helps clients make products consumers can trust by developing compliance solutions for testing, inspection and certification (TIC) that enable supply chain agility, sustainability and product innovation. They have 6,000+ dedicated Qimates worldwide and are known for their culture of relentless client care and commitment to intuitive solutions.

• Align sales strategies with business objectives.
• Drive revenue forecasting, reporting, and ensure data integrity.
• Optimize processes and build scalable programs that directly impact growth and retention.

Jobgether's AI-powered matching process ensures applications are reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates and shares this shortlist directly with the hiring company.

• Continue developing and refining CS operational strategy, focusing on scalable workflows that reduce time-to-value and strengthen customer outcomes.
• Map, optimize, and automate customer lifecycle workflows across CS, Launch, and Support, with a strong focus on AI-driven improvements.
• Identify operational bottlenecks and implement solutions that streamline handoffs, increase predictability, and ensure data flows seamlessly across systems.

Spare is revolutionizing shared transportation by partnering with transportation providers to enable worry-free, efficient, flexible, and automated on-demand solutions. Nothing is impossible at Spare: we think safe, affordable, scalable and eventually autonomous transportation is the right way forward.

• Plan, organize, and track project milestones across product, tech, business, and operational teams.
• Assist in gathering and summarizing quantitative and qualitative data to inform project and operational decisions.
• Collaborate with local customer support and operational teams to understand workflows, constraints, and country-specific realities.

Docplanner Group aims to help people live longer, healthier lives as the world’s largest healthcare platform, connecting millions of patients with doctors across multiple countries. With over 3,000 employees, they maintain a fast, flexible, and hands-on culture, backed by leading VC funds and focused on profitability and IPO preparation.

• Manage and execute day-to-day back office operations activities
• Analyze retail operations data to identify trends, patterns, and opportunities for improvement.
• Develop and implement strategies to optimize retail processes, enhance efficiency, and drive cost savings.

David Energy is innovating in the energy sector, creating a new kind of power company. Leveraging software for real-time energy usage monitoring, they aggregate and analyze data to maximize the value from distributed energy resources, contributing to a mission of powering the grid with clean energy 24/7.

• Lead and improve end-to-end Customer Success & Experience operations.
• Define, standardize, and report on key customer success metrics.
• Drive automation and system enhancements across CRM and customer success platforms.

MNTN provides advertising software for brands to reach their audience on TV, web, and mobile. They pride themselves on their values and were named one of Ad Age’s Best Places To Work in 2025 and one of Fast Company's Most Innovative Companies in 2023.

• Business Performance Management: Development and maintenance of reports, dashboards and analyses to create transparency.
• Strategic Analysis & Derivation: Identification of opportunities, risks and levers for increasing efficiency along the entire fulfillment value chain.
• Initiatives & Projects: Independent conception, prioritization and control of strategic initiatives - from analysis to implementation in the team.

Enpal's goal is a solar system on every roof, a battery in every house, an e-car in every garage and a heat pump in every home. As the first green unicorn in Germany and the fastest-growing energy company in Europe, they are driving forward their mission of green energy for all.

• Assist and support the greater operations team with strategic project management and oversight.
• Play a pivotal role in ensuring projects are completed in a thorough and timely manner, ensuring the requirements of the operations team are met.
• Assist in overseeing various tools such as Magento, Skubana and Salesforce to optimize process and drive growth.

Nutrafol creates clinically tested products for hair growth and provides support for people at every step of their hair journey. They embrace individuality and differences, leading by example, and empowering themselves and others with their passion for wellness and innovation.

• Partner with the COO to implement operational priorities aligned with the ASPCA’s mission and strategic plan.
• Provide data-driven recommendations to the COO for operational improvements, cost optimization, and resource allocation, while maintaining mission impact.
• Manage one direct report and support two indirect reports to help them succeed in their roles by communicating clear expectations, providing opportunities for learning & development, and building positive and trusting relationships.

ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, animals are entitled to kind and respectful treatment by humans and must be protected under the law.