Midi Health

The Operations & Customer Support Associate, Pharmacy will play a key role in ensuring the seamless operation of our pharmacy services by providing exceptional customer service, monitoring pharmacy operations, and addressing any issues related to order fulfillment. The ideal candidate will have a strong interest or background in operations, with a passion for improving the patient experience. You will work closely with patients, pharmacies, and the medical team, helping to solve problems and ensure orders are processed and shipped in a timely fashion.

Play a crucial role in building a best-in-class accounting function that adapts and grows with the organization. You’ll work directly with the Corporate Controller and collaborate with the finance and accounting team to ensure financial accuracy, streamline processes, and enhance transparency.

The IT Support Specialist will be the first point of contact for technical assistance, ensuring computer systems, software, and hardware run smoothly. You'll play a crucial part in onboarding new hires, troubleshooting issues, managing IT inventory, and collaborating with the team to maintain our robust IT infrastructure.

This entry-level role plays a central part in supporting day-to-day People Operations and ensuring a smooth, high-quality employee experience from onboarding through offboarding. You’re someone who thrives in a fast-paced environment, is passionate about employee experience, and loves building smooth, scalable processes. If you’re curious, organized, and excited to learn the ins and outs of People Operations, we’d love to meet you.

The Clinical Operations Specialist plays a pivotal role in optimizing the efficiency and effectiveness of our clinical operations. You will be responsible for developing, implementing, and refining standard operating procedures (SOPs) and protocols to ensure our clinical teams deliver exceptional care in a seamless and efficient manner. By leveraging Lean Six Sigma methodologies, you will identify opportunities for process improvement and collaborate across various teams to support the scaling of our operations.

Seeking a rockstar Nurse Practitioner recruiter who thrives in a high-volume, metrics-driven environment with startup grit or agency hustle. The role involves full-cycle recruitment for Women's Health NPs, focusing on those experienced in midlife care, perimenopause, and menopause. This is a 90–120 day contract role with potential for extension.

This role is critical for guiding newly registered users from their initial sign-up to their first key conversion point: booking an appointment. You will design, implement, and technically execute personalized, data-driven journeys via marketing automation platforms, optimize campaigns, design customer segments, and collaborate closely with product and engineering to ensure data flow and platform capabilities support activation goals.