We are seeking a Renewals Agent to support our Customer Success Managers in managing and reviewing customers’ annual agreements. This role involves administrative tasks, data management and collaboration with internal teams to ensure smooth renewal processes. Responsibilities include manage data, coordinate with Customer Success Managers and manage a ticket queue of customer queries.

Serve as the initial point of contact for roadsurfer prospects and customers, offering tailored guidance on product offerings, including rent, abo, myroadsurfer, and spots. Handle issues such as damage claims, breakdowns, and complaints, ensuring prompt solutions. Coordinate existing bookings and subscriptions for updates, changes, or cancellations.

The Senior Customer Support Lead will play a strategic role in advancing our mission by leading customer support initiatives, driving process improvements, and delivering exceptional support to our enterprise-level B2B customers. This role requires deep product expertise and the ability to handle complex customer issues.

Provide omnichannel customer support via Zendesk for an Ecommerce platform, using admin tools to review order status and user accounts, resolving customer issues and assisting with account problems in a fast-paced environment. The role involves a 20-hour weekly commitment, and requires comfort with taking initiative and mastery of the written word.

Become an expert in cutting-edge technology, DroneDeploy's drone flight and 3D data platform. Provide a top-notch customer experience through continuous learning, knowledge-sharing, and deep customer empathy. Collaborate with Support folks and cross-functional teams to resolve customer issues and help improve DroneDeploy's products.

The Director of Customer Support will lead and scale our global Customer and Product Support organization, ensuring world-class experiences for Red Canary customers by overseeing technical support operations, strategy, and execution, driving efficiency, quality, and customer satisfaction across all support interactions.

Provide ticketing and call support for all Wolfe Companies’ brands such as PerfectGift.com, Gift Card Granny, GIftya, and more. Handle a high volume of phone calls and emails daily, using ticketing systems effectively, ensuring all interactions are thoroughly documented. Conduct thorough investigations and maintain excellent note-taking practices, communicating with clients primarily via telephone and email.

We're seeking a dedicated and customer-oriented agent. You will be responsible for handling customer inquiries via phone and email, addressing issues related to account integration, activation/deactivation, and product support. The ideal candidate will have strong communication skills and the ability to provide clear and concise information to clients.

As a Credit Card Support Associate at Gemini, deliver exceptional customer service and ensure efficient resolution of inquiries. Provide clear, effective support, addressing customer needs with precision, and upholding high service standards in a fast-paced environment.

We're seeking a dedicated Customer Support Specialist who thrives in a fast-paced environment and is passionate about delivering exemplary customer service. This role involves engaging with customers through email, live chat, and phone calls on a 24/7 rotating schedule. You will provide accurate information, resolve issues, and enhance customer satisfaction.