Togetherwork

Seeking a Customer Success Operations Manager to drive operational excellence across our Customer Success organization. This role is ideal for a data-driven thinker with a passion for systems, strategy, and customer experience. You will play a central role in scaling how we deliver value to our customers, working in a fast-paced, high-growth environment.

Shape how we deliver value to customers and scale our solutions globally. In this role, you will take full ownership of our global Solution Engineering strategy and execution. You will grow and lead a high-performing global team of solution engineers supporting sales, partnerships, and customer success. This role requires 10+ years of experience in solution engineering, pre-sales, or technical sales leadership.