Remote Operations management Jobs · Analytics

Job listings

$180,000–$240,000/yr
US Unlimited PTO

  • Lead the transformation of the Fraud Intelligence Team into a high-impact function through operational improvements and scalable processes.
  • Design talent development programs and performance metrics to build future leaders and increase fraud prevention impact.
  • Serve as a strategic partner across Product, R&D, and Analytics to turn fraud insights into actionable business outcomes.

SentiLink provides innovative identity and risk solutions, empowering institutions and individuals to transact with confidence. The company has hundreds of employees, is backed by top investors like Andreessen Horowitz, and has been recognized as a Forbes Fintech 50 company.

  • Own sportsbook margin performance and optimisation initiatives.
  • Diagnose structural leakage across cohorts, markets, and products.
  • Define and prioritise a margin optimisation roadmap.

Midnite is a next-generation sports betting and gaming platform built for modern players. With over 400,000 players, the company is a high-performance team operating with high ownership and constant iteration.

$130,000–$150,000/yr

  • Own daily operations across HR, finance, and administrative functions as the right hand to the VP of Operations.
  • Drive priority projects end to end, from scope definition to execution and reporting, with minimal oversight.
  • Automate repetitive work using AI tools, scripts, or no-code platforms to change how the team works.

OuterSignal builds the customer intelligence layer for commerce, showing brands the other 95% of who their customers are. It is a small, high-performing team defining a new category, backed by world-class investors.

  • Own strategy and planning to optimize sales, engagement, and customer service processes.
  • Drive cross-functional alignment and orchestrate workflows across field, product, and technology teams.
  • Lead sales enablement and AI integration to automate workflows and surface insights.

Counterpart is a management liability insurance platform that uses advanced technology to measure and mitigate risk for small businesses. They are a growing startup committed to building a welcoming and inclusive workplace.

22w maternity 12w paternity

  • Lead forecasting, capacity planning, and scheduling for a global customer operations team of over 4,000 agents.
  • Partner with Operations, Finance, and Analytics teams to align workforce strategies with business goals and improve operational outcomes.
  • Champion AI, automation, and emerging technologies to enhance workforce scalability and forecasting precision.

Chime is a financial technology company, not a bank, that provides helpful, easy, and free core banking services to help everyday Americans unlock their financial progress. With a team of problem solvers and builders, Chime operates with an entrepreneurial culture and a focus on member obsession and integrity.

  • Own payments and fraud operations end to end, balancing fraud loss and customer friction.
  • Manage third-party vendors and set strategy for scaling payments trust.
  • Lead incident response and optimize checkout conversion.

Courtyard.io is one of the fastest-growing collectibles startups, making it faster, easier, and more exciting to discover, collect, and cash out instantly. We are a remote-first company hiring across all functions to push the boundaries of what's possible in collectibles and digital ownership.

$120,000–$160,000/yr

  • Design and implement Talkiatry's QA operating model, including selecting and rolling out the first QA platform.
  • Lead the Quality Training team, overseeing training, knowledge, and change management while owning the quality program end-to-end.
  • Establish independent QA oversight for BPO and AI agents, moving from manual review to automated, risk-based coverage.

Talkiatry is transforming mental health care by making high-quality psychiatry more accessible, human, and sustainable for both patients and clinicians. As the largest dedicated psychiatry practice in the U.S., it has 750+ psychiatrists and 250+ therapists, with a mission-driven team focused on innovation and compassion.

  • Leads and optimizes the client onboarding and operational experience from referral through active service delivery, overseeing intake, authorizations, and service activation.
  • Manages, coaches, and develops a team of Client Services professionals, driving performance standards, accountability, and continuous improvement.
  • Acts as a data-driven, technology-forward operational partner, leveraging AI-enabled automation and analytics to streamline the client service lifecycle.

Kyo is a leading provider of Applied Behavior Analysis (ABA) therapy, dedicated to empowering children with autism and their families to achieve meaningful outcomes. Since 2005, we have partnered with thousands of families across 11 states, delivering child-centric ABA therapy in a collaborative, team-based environment.

$70,000–$75,000/yr

  • Manage Revenue Cycle personnel and processes across Patient Access and Customer Service to maximize productivity, accuracy, revenue collections, and customer satisfaction.
  • Leverage AI and automation to streamline workflows, develop SOPs supporting best practices, and build daily analytics for proactive management.
  • Foster a team culture built on positivity, accountability, collaboration, and mutual respect.

Legacy Healthcare Services is a not-for-profit organization that provides personalized therapeutic care for residents within senior living communities, focusing on rehabilitative care to improve quality of life. Founded and led by therapists, it is one of the largest providers of on-site senior therapy care in the country, serving nearly 500 communities and growing.

United States Unlimited PTO

  • Define and implement DoorDash's strategy for Dasher fraud, delivering direct business impact.
  • Analyze fraud vectors across the platform with end-to-end analysis to identify bad actors and improve user experience.
  • Partner with product, engineering, and analytics teams to establish goals and build strategic programs.

DoorDash is a technology and logistics company that enables door-to-door delivery, aiming to empower local economies. It is growing rapidly and committed to supporting employee happiness and well-being with comprehensive benefits.