Grafana Labs

The Grafana IRM squad operates a business critical set of services that help Grafana and multiple organizations across the globe respond to incidents. You will take an active role in influencing our roadmap and your own career objectives, work with your team to deliver new features, then use the results to iterate and improve. You will embrace our open-source culture and contribute to other projects, design, build, operate, and maintain critical systems.

As a Frontend Engineer, you will be working on the frontend for one of the cloud products, Grafana Cloud k6 and you will have the opportunity to contribute to one of the open-source projects. You will join a small team where your contributions will have a substantial and immediate impact on how the end product is designed, developed, and how the engineering team operates.

Lead the transformation of Grafana's Global Customer Experience organization as a Director of Observability Architecture. Build and coach a team of Observability Architects to guide customers in adopting and scaling the Grafana platform. Drive customer success and business growth through strategic programs, technical expertise, and partnership with sales and product teams. Ensure customer requirements are met, and contribute to the Grafana ecosystem through documentation and enablement materials.

Grafana Labs is seeking a Strategic Channel Manager in LATAM to develop and execute the partner go-to-market strategy in Brazil. This role involves working closely with Sales, Marketing, Operations, and leadership to align sales efforts. The key objective is to drive immediate and future revenue growth through Grafana’s Regional and Boutique Systems Integrators and Value-Added Reseller partners.

We're looking for a Regional Sales Director, Acquisition who will be responsible for leading a team of Account Executives. As the RSD you will be asked to drive revenue growth, retain and attract new talent, and grow your customer base within your assigned territory. You will guide your team through a consultative sales approach where you will learn about your prospect’s needs and then dive into the potential fit. This is a critical hire for the company.

Prospect and close new business across the LATAM region, identifying, nurturing, and closing opportunities with new customers, managing forecasts, and tracking customer data. Using a consultative sales approach, articulating product value, working with customers during trials, and handing off strong relationships. A technical background and experience selling technical products is ideal.

We're seeking a Regional Sales Director in India to lead and grow a team of Enterprise and Strategic Account Executives. As the RSD you will drive revenue growth, retain and attract new talent, and expand the customer base. The role involves developing sales strategies, mentoring the team, and partnering with various teams.

Shape a brand-new function at the forefront of the observability space, building and leading a team of solution experts who will guide Grafana’s most strategic customers through onboarding, adoption, and expansion—ensuring they unlock the full power of our platform, influencing product direction, and building a practice that sets a new industry standard.

This is a remote opportunity for a Senior Fullstack Software Engineer to join the Business Applications team. The team provides custom solutions and integrates with external systems on the grafana.com platform, focusing on critical domain areas that ensure the smooth functioning of Grafana's systems and business processes.

Be a dynamic and integral part of the People Ops team, providing administrative support to the Recruiting team, and offering essential support to global recruitment efforts, processes, and candidate experience. This contract role is a face of Grafana to both prospective and current employees, supporting GTM functions in EMEA (Sales and Solutions Engineering).

As a Sales Development Representative, you will help users navigate their Grafana journey by providing resources and guidance. You will partner with the Sales Team to identify new business opportunities, contributing to Grafana Labs’ community and business goals. This role balances reactive and proactive work, requiring research, value-add messaging, and confident business conversations to improve productivity.

As a Senior Software Engineer in the OSS Big Tent squad, you will take a leading role in developing and enhancing a diverse portfolio of open source plugins that retrieve the data powering Grafana dashboards used by teams worldwide. A key aspect of this role is guaranteeing the smooth operation and reliability of our plugins in the Grafana Cloud. Collaboration is at the heart of what we do.

As a Marketing Operations Associate, you will help scale Grafana Labs' marketing technology and operations in support of the Events Marketing team, working closely with Events Marketing, Demand Generation, and Marketing Operations to deliver seamless execution, improve processes, and provide actionable insights that maximize impact across marketing and sales.

The Observability Frontend team focuses on making data intake into Grafana easier by providing data source integrations with prebuilt dashboards and alerts for common use cases, aiming to help customers easily and reliably monitor their servers and applications with Grafana Cloud. As a Frontend Engineer, you will collaborate with Product, UX, and designers, implement visual designs, expand core libraries, and regularly attend meetings.

As a Senior Commercial Counsel you will support the Grafana Labs sales and procurement teams in reviewing, advising, and negotiating a variety of enterprise b2b commercial agreements, with additional responsibilities. This critical role will also support broader legal matters, which may include legal policies, vendor and marketing agreements, channel programs and privacy.

Take an active role in influencing the roadmap and career objectives. Work with the team to deliver new features, then use the results to iterate and improve. Embrace the open-source culture and contribute to other projects. Mentor and support other team members, participate in design discussions and collaborate with the team.

Grafana Labs is seeking a Staff AI Growth Engineer to architect and lead the development of our next-generation AI agent and workflow systems, a strategic leadership position focused on AI innovation and system design.

This is a pioneering role for a technically skilled professional who will drive long-term customer success by guiding adoption, expansion, and value realisation. You will be responsible for delivering an exceptional customer experience across a portfolio of key accounts in Japan, supporting their observability maturity journey with strategic consulting and expert-level support.

Grafana Labs is seeking a Regional Marketing Manager to lead and execute data-driven, high-impact marketing initiatives across the region. This role is ideal for a marketing professional with a strong field and regional marketing background, demand generation expertise, people management capabilities, and experience with virtual and in-person event execution. You'll be instrumental in building marketing programs that directly support sales pipeline goals and regional growth strategies.

Grafana Labs is looking for a Strategic Channel Sales Manager to develop and execute the partner go-to-market strategy in the Asia region, focusing on immediate and future partner-sourced revenue growth through regional Systems Integrators, Value-Added Resellers, and Cloud Service Provider partners. This role requires building an emerging partner community to shape the role and develop the strategy within a fast-growing company.

Join the Platform Productivity squad and help Grafana Labs' internal engineers release their software onto infrastructure in secure and measurable ways. You'll lead automation of release processes, help internal teams onboard using 'golden path' techniques, and ensure teams get the most out of their tools. You'll also maintain, improve, and extend existing systems, choosing what to focus on next and gracefully sunsetting systems no longer needed.

We are looking for an experienced engineer with expertise in evaluating Generative AI systems, particularly Large Language Models (LLMs), to help us build and evolve our internal evaluation frameworks, and/or integrate existing best-of-breed tools. This role involves designing and scaling automated evaluation pipelines, integrating them into CI/CD workflows, and defining metrics that reflect both product goals and model behavior.