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Grafana Labs
Grafana Labs
23 open remote positions
Grafana Labs is the company behind the open observability cloud, offering a fully managed observability platform. With over 1,600 team members across 40+ countries, it is a 100% remote company backed by top investors and fosters a transparent, collaborative culture.
Salary Distribution
18 of 23 jobs
PTO Distribution
23 of 23 jobs
Benefits Overview
21 of 23 jobs
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Open Positions
You will build and manage a team of high-performing Solution Engineers in the NEMEA region. You will partner with sales leadership, customer experience, marketing, and product management to drive adoption and revenue. You will own the regional build-out, develop GTM strategies, and ensure customers succeed with Grafana products.
Leadership
Sales Engineering
Observability
Open Source
Cloud
Partner with Sales to articulate Grafana's value proposition and close complex opportunities. Own technical engagement with customers through demos, presentations, and evaluations. Drive product conversations based on customer needs and provide feedback to internal teams.
Communication
Build and evolve a personalized recommendation system for Grafana's Interactive Learning tool. Develop, validate, and operate applied models, owning model training, serving, and monitoring. Partner with software engineers and data analysts to productionize models and ship incremental improvements.
Machine Learning
Go
TypeScript
Data Engineering
Partner closely with product engineering squads to own production reliability for high-SLA customer environments. Design and implement automation to scale reliability practices and ensure customers meet SLO targets. Lead customer-impacting incident response and post-incident reviews, contributing to design docs and code reviews.
Kubernetes
Go
Python
Linux
Build and deliver AI-powered features that help users discover, organize, and optimize access to large datasets. Rapidly prototype, test, and iterate on LLM- and agent-driven workflows with real users to validate ideas early. Collaborate cross-functionally to integrate AI components with internal tools and ensure scalable, maintainable solutions.
LLMs
GenAI
Cloud Computing
Observability
Software Engineering
Work with cross-functional teams to iterate on and improve Grafana's Incident Response & Management products. Document user needs and design directions using tools like Figma, Cursor, and Claude Code. Provide scalable design solutions that balance business, customer, and user needs for developers and SREs.
Product Design
Figma
User Research
Cross-functional Collaboration
Incident Response
Identify new opportunities to expand Grafana usage within existing customers. Manage all aspects of the sales process from prospecting to closing. Cultivate sales through outbound prospecting and inbound leads.
Salesforce
Consultative Sales
Pipeline Management
Account Management
Partner with the Sales team to articulate the Grafana value proposition and own technical engagements with customers. Deliver product and technical presentations to potential and existing customers. Proactively communicate with customers and internal teams to provide feedback on products and the competitive landscape.
Pre-sales
Open Source
Monitoring
Communication
Sales Engineering
Design and ship core backend services for context ingestion, indexing, and retrieval orchestration. Build APIs and service interfaces that allow AI agents and tools to retrieve relevant enterprise context. Operate your services using observability tools, ensuring reliability and scalability from prototype to production.
Backend Engineering
LLMs
Cloud-native
Observability
Prompt Engineering
Lead multi-quarter technical initiatives on Tempo, including trace aggregation APIs and autoscaling. Own the architecture of core Tempo components: ingestion, storage, query, and metrics generation. Drive operational excellence through SLOs, automation, and incident response.
Go
Distributed Systems
Kubernetes
Open Source
Observability
Manage a team of 5 Regional Directors across the United States to drive revenue growth. Partner with GTM leadership to ensure a seamless customer experience. Hire, retain, and develop talent across the team to deliver exceptional results.
Revenue Growth
Talent Management
Customer Relationship
Build and maintain knowledge of Grafana technology, competitors, and open source ecosystem. Follow up on inbound leads and proactively outreach via email, social, and phone to target accounts. Collaborate with sales and marketing teams to identify new business opportunities and meet pipeline targets.
Salesforce
Communication
Research
Outreach
CRM
Take an active role in influencing the roadmap and career objectives while working with the team to deliver new features. Drive projects from initial ideation to operations, designing and maintaining critical systems with a focus on reliability and performance. Embrace open-source culture, mentor team members, and participate in design discussions in a remote-first setting.
Go
Python
Java
C++
Rust
Drive technical strategy and roadmap for adaptive telemetry systems. Lead end-to-end delivery of large, cross-functional projects. Mentor and grow engineering talent across the organization.
Go
Distributed Systems
Kubernetes
Prometheus
Grafana
Partner with product engineering squads to own production reliability for high-SLA customer environments, designing automation and defining per-tenant SLOs. Serve as a primary escalation point for incidents, leading response, post-incident reviews, and reducing SLO burn to prevent repeats. Influence feature design for scalability and operability, improve alert quality, and eliminate toil through automation.
Kubernetes
AWS
GCP
Azure
Go
Partner with product teams to define KPIs, dashboards, and roadmap planning for AI features. Establish how success is measured for AI-powered product experiences including adoption and retention. Design and interpret experiments to assess the impact of new AI capabilities and inform product decisions.
SQL
Data Visualization
Dbt
Product Analytics
Communication
Lead the evolution of marketing data stack and raise analytical rigor across the organization, building systems that make every analyst sharper. Architect dual-track target-setting frameworks balancing top-of-funnel growth with deep-funnel quality to optimize GTM resources. Deploy AI-powered agents and predictive models to monitor data, automate workflows, and drive demand generation across the entire funnel.
SQL
Python
BigQuery
Machine Learning
Data Visualization
Define and own the technical architecture for the Identity squad’s authentication systems, including edge authentication redesign. Lead the design and implementation of large-scale, multi-quarter initiatives spanning multiple services and teams. Mentor and develop senior engineers, providing technical guidance and support for their professional growth.
Golang
OAuth
OIDC
SAML
Shape how Grafana Labs shows up across social media, executive thought leadership, and the technical creator community. Support and evolve the company's influencer relations program, including strategy, recruitment, onboarding, and relationship management. Develop social media plans for spokespeople and draft, edit, and publish leaders' social content across LinkedIn and X.
Social Media Marketing
Video Editing
Sprout Social
Design, build, and maintain production-quality dashboards and scalable data products to monitor key operating metrics in real-time. Build advanced analytical models to unlock deeper insights into customer behaviors and map operational opportunities to financial outcomes. Synthesize complex data into compelling, structured narratives and actionable insights for executive decision-making.
SQL
Data Visualization
Data Modeling
SaaS Metrics
Design and implement high-quality, scalable integrations for observability solutions. Collaborate with cross-functional teams to deliver features aligned with product strategy. Participate in on-call rotations and contribute to open-source communities.
Go
Cloud
Grafana
Prometheus
Distributed Systems
Execute assigned marketing tasks from planning through post-event follow-up, including vendor coordination and asset review. Build and manage event registrations, attendee communications, and campaign workflows in tools like Splash and Salesforce. Support ABM and regional marketing programs by executing email builds, landing page setup, and paid social coordination.
Project Management
Event Management
Salesforce
AI Tools
Own and operate 100+ multi-cloud streaming clusters and related database infrastructure in production. Diagnose and eliminate cross-layer failure modes such as object storage latency, noisy neighbors, and query performance regressions. Design safe upgrade and rollout strategies at scale, improving observability, automation, and operational ergonomics.
Go
Kubernetes
AWS
Distributed Systems
Infrastructure As Code