Director, Observability Architects (Americas)
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6w PTO
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The Opportunity:
- Build out our practice on the forefront of the observability space.
- Set strategy for market-aligned teams of solution experts.
- Drive customer success and influence product direction.
What You’ll Be Doing:
- Direct the day-to-day work for the Americas region, owning planning and outcomes.
- Drive customer adoption, retention, and expansion through analysis and partnership.
- Attract, recruit, and mentor a diverse team of Observability Architects.
What We’re Looking For:
- 3+ years of leadership experience in customer-facing technical roles.
- In-depth observability knowledge and open source expertise.
- Strong communication and problem-solving skills.
Grafana Labs
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations. We are a 100% remote company with team members across 40+ countries and a culture of transparency, autonomy, and trust.