Lead a team of technicians to ensure maximum network uptime and rapid incident response.
Manage day-to-day NOC functions including scheduling, workload distribution, and escalated ticket handling.
Coach and mentor NOC staff, oversee SOP documentation, and generate reports.
DMI is a digital services and technology solutions provider offering managed IT services including cloud, cybersecurity, network operations, and application development to public sector and commercial clients. Recognized as a Top Workplace, the company is committed to delivering secure, efficient solutions.
Define and execute the IT roadmap aligned with Serve’s growth, expansion, and R&D goals.
Oversee enterprise IT infrastructure, networks, cloud services, and support IoT/edge deployments.
Ensure compliance with SOX, SOC 2, GDPR, and lead IT security controls.
Serve Robotics develops sidewalk robots for last-mile delivery, operating in multiple US cities. The company is a team of tech industry veterans focused on building the future of robotic deliveries with a collaborative and diverse culture.
Lead support for CMS's enterprise AI services, keeping high-profile users productive and happy.
Own the support queue, set the standard for response and quality, and mentor support staff.
Maintain SOPs, knowledge base articles, and support UAT and post-deployment testing.
Skyward is a people-centered IT company focused on modernizing government services through innovative technology. They have a collaborative, motivated team with a culture of integrity, compassion, and authenticity.
Lead and develop a team of NOC engineers through coaching, one-on-ones, and performance discussions.
Drive operational excellence by overseeing daily operations, ensuring SLAs, and managing workload distribution.
Act as primary escalation point for critical incidents, coordinating technical resources and communication.
DYOPATH is a managed services provider that operates a Network Operations Center serving multiple clients. The company fosters a collaborative culture focused on accountability, growth, and continuous improvement.
Lead and support day-to-day IT operations for a globally distributed team.
Manage and develop a small IT team, providing guidance and hands-on support.
Drive improvements in IT processes, identity management, and SaaS tooling.
Customer.io helps over 8,000 companies send automated, personalized communications using real-time behavioral data. They are a growing tech company with a culture of empathy, transparency, responsibility, and a little awkwardness.
Lead technical shift operations, serving as senior escalation point for incidents and mentoring junior NOC staff.
Serve as Incident Commander for medium to high-severity incidents, owning end-to-end lifecycle and driving root cause analysis.
Monitor and troubleshoot physical infrastructure, networking, and automation tools to ensure uptime of critical data center systems.
Armada is a hyperscaler for the edge, delivering modular AI infrastructure from first deployment to AI factory with speed, scale and sovereignty. With nearly $500 million in funding and backed by top investors, the company fosters a culture of ownership, autonomy, and impact.
Develop and execute a multi-year enterprise technology strategy aligned with organizational priorities and mission objectives.
Lead enterprise AI strategy, cybersecurity, data governance, and digital platform initiatives.
Oversee IT operations, vendor relationships, budgets, and a multidisciplinary technology team.
They are a mission-driven entity using technology to create meaningful social impact. They operate as a distributed, high-growth organization with a commitment to equity and diversity.