NOC Lead

DMI

Remote regions

US

Benefits

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About the Opportunity:

  • DMI is seeking a NOC Team Lead to join us.
  • You will lead a team of technicians to ensure maximum network uptime and rapid incident response.
  • This role bridges technical troubleshooting and tactical team leadership.

Duties and Responsibilities:

  • Oversee day-to-day operations for accurate and timely completion.
  • Assist with escalated issues and coach NOC staff, including performance evaluations.
  • Oversee SOP documentation and special projects.

Qualifications:

  • Bachelor's degree or equivalent with 10+ years of network operations experience.
  • 5+ years supervisory experience and expert knowledge of fiber network delivery.
  • Strong communication skills and ability to work under high pressure.

Working at DMI:

  • Culture based on five core values: Do What's Right, Own the Outcome, Deliver for Customers, Think Bold Act Smart, Win Together.
  • Benefits include 401(k), healthcare, tuition assistance, and recognition programs.
  • DMI values employees for their talents and contributions.

DMI

DMI is a digital services and technology solutions provider offering managed IT services including cloud, cybersecurity, network operations, and application development to public sector and commercial clients. Recognized as a Top Workplace, the company is committed to delivering secure, efficient solutions.

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