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  • Lead a team of Cloud Administrators and Engineers delivering 24x7 public cloud support.
  • Drive operational excellence, customer escalations, and continuous improvement initiatives.
  • Manage team health, business performance, and strategic execution for Cloud Infrastructure Support.

AWS Azure GCP Team Leadership Incident Management

20 jobs similar to Manager, Cloud Infrastructure Support

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US

  • Own ScaleOps' infrastructure end-to-end, including self-hosted product, SaaS platform, and AI infrastructure.
  • Manage cloud infrastructure across AWS, GCP, and Azure, covering networking, security, SSO, and compute.
  • Collaborate with customers and internal teams to ensure reliable feature delivery and eliminate operational toil.

ScaleOps is redefining autonomous cloud and AI infrastructure, freeing DevOps and platform engineers from manual resource management. We are the category leader backed by over $210M in funding, trusted by leading enterprises including Adobe, Coinbase, and Fortune 100 companies.

India

  • Lead and develop a geographically distributed Infrastructure team across India, the UK, and APAC.
  • Drive operational excellence across Azure, hybrid infrastructure, networking, storage, backup, monitoring, and automation.
  • Support cloud transformation, data centre exit, modernisation, and resilience initiatives while ensuring service reliability.

The hiring partner is an enterprise organisation that delivers critical global technology services across cloud and hybrid infrastructure. It fosters an inclusive, supportive culture with a strong focus on professional learning, development, and long-term career growth.

Canada 4w PTO

  • Lead and manage a systems engineering team responsible for designing, building, and scaling global cloud infrastructure across Azure, AWS, and GCP.
  • Drive deployment, management, and support of Canadian sovereign cloud systems running on GCP while contributing to global cloud initiatives.
  • Provide technical leadership, set standards, and collaborate with product and program teams to define roadmaps and ensure high availability.

ServiceNow is the AI control tower for business reinvention, bringing together any AI, any data, and any workflow. We help 85% of the Fortune 500 work smarter, faster, and better, and we're building an AI-native culture where technology and talent are unstoppable together.

US

  • Lead the strategic direction, engineering, and operational management of enterprise cloud and infrastructure platforms.
  • Own the cloud operating model, including service catalog, SLAs/SLOs, governance, and cost optimization.
  • Build and develop a team of cloud platform engineers, SREs, and security engineers, driving reliability and automation.

Banner Health is one of the largest nonprofit health care systems in the country, delivering hospital services and advanced technology. They offer a comprehensive benefits package and a culture centered on making health care easier for every employee.

India

  • Lead and develop a team of Personalized Support Engineers, focusing on professional growth, technical enablement, and well-being.
  • Drive customer value by overseeing resolution of complex technical issues and delivering proactive guidance to strategic customers.
  • Optimize support operations, drive procedural improvements, and collaborate cross-functionally to ensure seamless customer alignment.

Twilio is shaping the future of communications, delivering innovative solutions to hundreds of thousands of businesses and empowering millions of developers worldwide. As a remote-first company, Twilio fosters a strong culture of connection and global inclusion, with diverse teams making a global impact each day.

US

  • Lead cloud engineering strategy and execution for Kaseya's AI-powered IT management platform.
  • Drive architecture, scalability, and reliability of cloud infrastructure across global endpoints.
  • Mentor and grow engineering teams while collaborating with product and operations leadership.

Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers and internal IT organizations worldwide. Backed by Insight Partners, the company supports customers in over 20 countries, manages more than 15 million endpoints, and fosters a builder culture.

Argentina 18w maternity 12w paternity

  • Own and evolve the cloud platform including compute layer, EKS fleet, and serverless infrastructure across AWS and GCP.
  • Design and maintain infrastructure-as-code and networking layers to ensure reliability, security, and scalability.
  • Build AI-powered automation and observability tools to catch issues before customers notice.

Webflow is the agentic web marketing platform helping modern marketing teams build, manage, and optimize high-performing web experiences. Serving over 2 million users across 190 countries, the company values grit, speed, and craft.

APAC

  • Own strategic APAC accounts end-to-end, from onboarding to production and expansion.
  • Deliver hands-on technical support, including deployment and performance tuning.
  • Support pre-sales and partners, and act as the voice of APAC customers.

Qdrant is an open-source vector search engine powering the next generation of AI applications, trusted by global leaders like Canva, HubSpot, and Tripadvisor. Recently raising $50M in Series B funding, we are a fast-growing remote-first team committed to transforming how AI understands and interacts with data.

$250,000–$280,000/yr
United States

  • Lead both Site Reliability Engineering and Corporate IT, shaping technology operations strategy for a global SaaS environment.
  • Oversee platform reliability, incident response, compliance, and automation to reduce manual effort and improve efficiency.
  • Partner with Security and Compliance teams to support FedRAMP authorization and NIST 800-53 compliance frameworks.

Our partner is a high-growth, global SaaS environment seeking a Vice President of Enterprise Technology. They offer a fully remote executive role with approximately 10% travel and a focus on operational excellence.

$0–$12,048/yr
India

  • Provide hands-on technical support and troubleshooting for cloud workloads across AWS, Azure, and GCP, including incident response and root-cause analysis.
  • Manage Linux-based systems, containers, CI/CD pipelines, and automation using tools like Docker, Kubernetes, Python, and GitLab.
  • Engage directly with customers to ensure reliable, secure, and scalable cloud operations, supporting migrations and performance optimization.

The company delivers managed cloud infrastructure and support services across AWS, Azure, and Google Cloud Platform for enterprise clients. It is a distributed, remote-first organization with a collaborative, learning-focused culture.

India

  • Own and evolve distributed systems architecture for platform services, ensuring reliability and performance at enterprise scale.
  • Drive cost optimization, observability, and incident management practices across cloud infrastructure.
  • Hire, mentor, and grow engineers while partnering cross-functionally to align platform capabilities with organizational needs.

HighLevel is an AI-powered business operating system that helps agencies, entrepreneurs and SMBs build, automate and scale their operations. With over 2,000 team members across 10+ countries, HighLevel operates as a global, remote-first organization built for speed and ownership.

LATAM

  • Own the technical vision and architecture for shared multi-tenant platforms.
  • Design and validate Azure solutions, breaking down complex initiatives into scoped work.
  • Partner with stakeholders to ensure deliverables map to real client and operational needs.

Atmosera empowers businesses with modern technology and human expertise across Azure, data & AI, DevOps, and security. As a Microsoft Partner with nine specializations, they deliver integrated solutions and value humility, hunger, and mindfulness.

United States Canada UK

  • Lead a high-impact engineering organization delivering secure, reliable, and scalable dedicated cloud infrastructure for enterprise and public sector customers.
  • Define strategy and roadmap for a premium single-tenant SaaS platform with demanding security, compliance, and availability requirements.
  • Oversee distributed engineering teams across platform orchestration, integrations, resilience, and regulatory compliance.

The company provides secure, reliable, and scalable dedicated cloud infrastructure for enterprise and public sector customers. It operates as a remote-first, AI-enabled engineering organization with a focus on innovation and operational excellence.

Canada UK United States Unlimited PTO

  • Own the strategy and roadmap for GitLab Dedicated, scaling the platform with customer growth and enterprise requirements.
  • Lead distributed engineering teams building tenant orchestration, resilience, switchboard control plane, public sector compliance, and migration tooling.
  • Partner with product and executive leadership to drive reliability, cost efficiency, and self-service administration.

GitLab is the intelligent orchestration platform for DevSecOps, helping organizations increase developer productivity, improve operational efficiency, and accelerate digital transformation. Trusted by more than 50 million users and over 50% of the Fortune 100, GitLab fosters a high-performance, values-driven culture where AI is embraced as a core productivity multiplier.

Europe

  • Own and improve AWS and GCP infrastructure, including EKS, EC2, RDS, SQS, S3, OpenSearch, and BigQuery.
  • Develop and maintain Infrastructure as Code with Terraform and strengthen Kubernetes production environments.
  • Improve observability, monitoring, alerting, and incident response while driving cloud cost optimization.

Zeely is an agentic AI platform for creating, launching, and scaling paid advertising, giving businesses of any size access to AI-powered creative capabilities. With 250+ specialists and over 2 million businesses using the platform, Zeely is a stable, profitable company focused on remote-first collaboration.

Canada UK United States Unlimited PTO

  • Own the strategy for GitLab Dedicated, ensuring the platform scales with customer growth and converges with cellular architecture.
  • Lead teams building tenant orchestration, resilience, switchboard control plane, public sector compliance, and migrations.
  • Partner with leadership to deliver growth targets, focusing on reliability, cost efficiency, and self-service administration.

GitLab provides an intelligent DevSecOps platform that accelerates digital transformation and boosts developer productivity. Trusted by over 50 million users and the Fortune 100, it thrives on a high-performance culture embracing AI and continuous knowledge exchange.

LATAM

  • Provide Azure cloud support and manage network platforms, firewalls, VPNs, and load balancing.
  • Act as an escalation point for incident management following ITIL best practices and ensure client service delivery.
  • Implement automation with PowerShell, Bicep, and CI/CD, and manage Windows/Linux servers and hypervisors.

Atmosera empowers businesses with modern technology and human expertise across Azure, data, AI, DevOps, and security. As a Microsoft Partner with seven specializations and a member of MISA, the company delivers integrated cloud solutions.

Global

  • Own the AWS environment end to end, including compute, networking, IAM, databases, storage, and the Cloudflare edge.
  • Improve availability, scalability, and resilience of production workloads while managing monitoring, logging, and alerting.
  • Manage infrastructure as code, control AWS spend, and maintain disaster recovery and backup plans.

BAMKO is one of the top 10 largest companies in the branded merchandise space, serving Fortune 1000 clients like Dunkin' Donuts, Tesla, and Microsoft. It is a fast-paced, entrepreneurial company with a culture centered on personal and professional growth.

US Unlimited PTO

  • Lead the technical vision for platform hardening across AWS and GCP, including tier-0 access and secrets services.
  • Own the hardening roadmap for critical cloud infrastructure and drive operational excellence with rigorous on-call practices.
  • Mentor a global team of engineers and partner cross-functionally to build secure-by-default controls.

DoorDash is a technology and logistics company building the most reliable delivery network for consumers, merchants, and dashers. The company is growing rapidly and fosters a culture of learning, customer obsession, and inclusive leadership.

$180,000–$205,000/yr
US Unlimited PTO

  • Lead and grow a team of Platform and DevOps engineers while staying hands-on and setting technical direction.
  • Own the AWS platform end-to-end including infrastructure as code, Kubernetes, CI/CD, observability, incident response, and cloud cost.
  • Drive the adoption of AI coding agents and automated testing to make software delivery faster and safer.

HopSkipDrive is a technology company that provides safe, fast, and simple supplemental student transportation through a marketplace connecting kids to highly-vetted caregivers. Founded by three moms, the company has facilitated over five million rides across 20+ states, is a Series D company, and has raised $100M to date.