HighLevel

As an SDET 3, you will lead efforts in mobile apps testing and automation and create, maintain, and enhance test automation frameworks for iOS and Android apps at GoHighLevel. This includes developing innovative tools to boost testing efficiency, debugging complex issues, and delivering actionable insights through comprehensive reports. Additionally, you will mentor junior team members and drive best practices to ensure seamless app releases.

Lead the development and expansion of HighLevel’s AI product suite where you will be at the forefront of identifying opportunities, conducting proof of concepts, shaping user experiences, and crafting innovative solutions. This role offers a unique opportunity to drive innovation, optimize user experiences, and enhance customer interactions through the strategic application of AI.

As a Revenue Reignite Specialist, you’ll play a key role in reactivating and generating demand within HighLevel’s customer and prospect base to create new trial opportunities and demos. You’ll partner closely with Marketing, Customer Intelligence, and Customer Care to turn insights into meaningful outreach that drives revenue growth.

As Manager of Customer Success Management, you will lead and inspire a team of CSMs responsible for delivering an exceptional 0–90 day onboarding and adoption experience for our valued clients. Your mission is to ensure customers achieve rapid time-to-value, strong initial product adoption, and outstanding onboarding satisfaction, while building a foundation for long-term retention and value.

As the Manager of Knowledge Base, you will lead a team dedicated to creating and improving help documentation, video content, and customer-facing resources. You’ll ensure that your team delivers high-quality content and initiatives aligned with product launches, customer needs, and cross-departmental goals. This role requires a mix of strategic thinking, hands-on management, and a passion for empowering both customers and team members.

You'll design and implement CRM automations from concept to execution. With expertise in workflows, forms, surveys, and triggers, you'll excel at creating automations that enhance engagement and foster growth. Combine technical skills with marketing creativity to optimize customer interactions and support cross-functional collaboration.

As an Enablement Partner, you will play a pivotal role in onboarding, training, mentoring, and driving performance across our Customer Success organization. You will build structured programs, simplify complex concepts, and ensure every team member has the resources and confidence to excel in their role, impacting advisor readiness, CSAT improvement, and long-term talent development.