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HighLevel
HighLevel
38 open remote positions
HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. With over 2,000 team members across 10+ countries, it operates as a global, remote-first organization built for speed and ownership.
Salary Distribution
12 of 38 jobs
Open Positions
Own the full lifecycle of features: from requirements gathering and UI/UX collaboration to backend API integration and deployment Collaborate closely with product and design to shape features that solve real user problems Implement clean, performant, and accessible UI using React, TypeScript, and modern frontend practices
JavaScript
TypeScript
React
Node.js
MongoDB
Define and evolve the long-term database and data infrastructure strategy across the company. Lead complex, cross-team initiatives such as database migrations, sharding, and multiregion architectures. Mentor engineers and raise the technical bar for database and distributed-systems engineering.
Distributed Systems
MySQL
NoSQL
System Architecture
Collaborate with leaders to define release metrics and maintain dashboards for Commerce. Drive cross-functional programs across Product, Engineering, CS, and Marketing to improve activation and retention. Contribute to quarterly and annual planning and establish operational cadences for accountability.
Release Management
Analytics
Program Management
SQL
Customer Empathy
Own the LeadGen strategy, product vision, and roadmap for forms, surveys, quizzes, QR codes, chat widgets, and external tracking. Build a unified platform with shared experiences and foundations across builders, templates, data models, and analytics. Collaborate cross-functionally to drive AI-assisted creation, improve lead capture, and connect customer journeys to business outcomes.
Product Management
B2B SaaS
Lead Generation
Analytics
Cross-functional Collaboration
Manage performance analytics, dashboards, and program attribution for your assigned segment. Design and optimize end-to-end processes, pipeline management, and strategic initiatives. Build backend workflows and automations in CRM, leveraging AI for analysis.
Excel
SQL
Salesforce
BI Tools
Data Analysis
Define the product strategy and roadmap for Custom Objects and the evolution of HighLevel's CRM data model. Build scalable capabilities for custom entities, fields, records, relationships, and permissions, partnering closely with Engineering and Architecture. Drive the product lifecycle from customer discovery and technical design through delivery, adoption, and iteration, owning success metrics across adoption and platform reliability.
Product Management
Data Modeling
APIs
CRM Platforms
SQL
Own the full lifecycle of the CRM Opportunities backend, translating business needs into scalable production services. Design and evolve data models for pipelines, stages, deals, and associated entities at scale. Build and scale APIs, event-driven workflows, and background jobs handling high-volume writes and integrations.
Node.js
Go
SQL
NoSQL
Vue.js
Build and ship commerce surfaces: storefronts, checkout, catalog, subscription management, invoices, and contracts. Own performance budgets end to end: Core Web Vitals, bundle size, render cost, hydration, and main-thread work. Deliver WCAG 2.2 AA accessibility and full localization, including RTL layouts.
Vue.js
Accessibility
Design and ship multi-tenant services for checkout, subscriptions, payments orchestration, invoicing, and tax hooks. Integrate PSPs and local payment methods with resilient webhooks and idempotent APIs. Implement an append-only double-entry ledger using event sourcing/CQRS to improve scale and correctness.
Go
Postgres
Kubernetes
GCP
Kafka
Define and drive product adoption strategy across key products and customer segments. Analyze customer journeys and adoption metrics to identify opportunities and influence product roadmaps. Partner cross-functionally with Product, Data, Marketing, and Customer Success teams to execute adoption initiatives.
Product Strategy
Data Analysis
Cross-functional Leadership
Product Adoption
SaaS
Design and optimize data models, queries, and indexing across MongoDB, Firestore, and ElasticSearch for high-scale systems. Own ElasticSearch reliability, including ingestion, indexing, shard strategy, and query performance for billions of documents. Define data flow and integration boundaries between storage, cache, and APIs with clear contracts and fault isolation.
Go
Node.js
ElasticSearch
MongoDB
Redis
Manage the exhibitor and sponsor email inbox, respond to inquiries, and support onboarding with standard templates. Track and follow up on unsigned contracts, ensure deposits are collected, and maintain accurate records of contract status. Own deliverable tracking, maintain dashboards, and coordinate with cross-functional teams including Events, Marketing, and Billing.
Sales Support
Event Coordination
CRM
Communication
Google Workspace
Identify and develop new business opportunities with marketplace companies and sponsors. Build strong relationships with prospective sponsors, exhibitors, and industry contacts. Understand prospect goals and recommend sponsorship and exhibitor opportunities aligned with their objectives.
Business Development
Prospecting
Relationship Building
CRM
Sales
Lead design strategy and execution for complex initiatives spanning multiple teams and customer workflows. Translate customer needs, business goals, and technical constraints into clear experience direction. Create prototypes, workflows, and high-fidelity designs that make complex product ideas tangible and testable.
Product Design
Figma
Prototyping
Design Systems
AI Tools
Lead quality initiatives by setting standards across UI, API, performance, and scalability testing. Design and maintain robust test automation frameworks for UI and API. Drive shift-left testing practices and mentor team members to improve technical skills and testing mindset.
JavaScript/TypeScript
Python
Java
CI/CD
Automation Frameworks
Lead a team of 8-12 product designers focused on AI-powered workflows across Product and Revenue lines. Manage design execution for communication, messaging, and automation experiences that power customer engagement. Partner with product, engineering, and data teams to shape roadmaps and improve product outcomes.
Product Design
UX Design
Interaction Design
Systems Thinking
Drive strategic GTM partnerships by owning the RevOps narrative, running weekly business reviews, and surfacing proactive insights for leadership. Own planning, forecasting, and analytics including annual operating plans, weekly forecasts, cohort analysis, and ROI frameworks for the Affiliates org. Manage the Endorsed Affiliates Program end-to-end, build centralized tracking systems, and lead a small team of analysts with a culture of extreme ownership.
Revenue Operations
Data Analysis
Forecasting
Process Design
GTM Strategy
Partner with CS leadership to lead annual and quarterly planning, build bottoms-up operational plans, and own forecasting frameworks across the CS organization. Design and own the KPI and analytics framework for Implementation and Customer Success, connecting activity to downstream customer outcomes. Build retention analytics, early warning systems, and operational cadences to drive data-driven decisions across the post-sale organization.
Revenue Operations
Data Analysis
Forecasting
CRM
Customer Success
Own end-to-end hiring for technology roles across Engineering, Product, Data, AI/ML, QA/SDET, and technical leadership. Partner with hiring leaders to turn business priorities into effective hiring and sourcing strategies for complex technology needs. Leverage market intelligence, recruiting data, and AI-powered tools to improve funnel health and candidate experience.
Talent Acquisition
Technical Recruiting
Sourcing
Market Mapping
Administer and optimize contract lifecycle management tools such as Ironclad, Spotdraft, or similar. Manage AI-assisted contract review tools and develop prompt libraries to enhance review workflows. Improve contract turnaround times, implement scalable workflows, and build dashboards and KPIs.
Contract Lifecycle Management
SaaS Contracting
Legal Operations
Own key employee lifecycle processes including offboarding, role transitions, promotions, and transfers. Manage employee requests and People Operations tickets, independently resolving complex queries. Maintain data accuracy and compliance across HRIS and People systems through regular audits and reconciliations.
People Operations
HRIS
Process Improvement
Data Management
Compliance
You will design large-scale print materials for events, including signage, vinyl wraps, and booth design. You will prepare print-ready files with correct bleed, trim, and color modes using InDesign, Illustrator, and Photoshop. You will partner with events and marketing ops teams to understand space and install requirements before finalizing designs.
Adobe InDesign
Adobe Illustrator
Adobe Photoshop
Figma
Print Production
Prepare and review U.S. federal and state corporate income tax returns and quarterly estimated payments. Perform technical tax research and analysis on federal and state tax law changes and apportionment. Own and execute key SOX controls over the income tax close process and reconcile tax accounts.
ASC 740
SOX
NetSuite
Excel
Proactively identify, engage, and qualify new prospects through outbound outreach and respond to inbound leads. Schedule and conduct compelling software demos, aligning product capabilities to prospect goals. Maintain accurate records in CRM and collaborate with cross-functional teams to optimize lead handoff.
CRM
Marketing Automation
Product Demos
Communication
Spanish
Serve as the senior legal advisor to go-to-market functions including Marketing, Affiliate, and Enterprise Sales teams. Advise on advertising and consumer protection laws, including FTC requirements, TCPA, and CAN-SPAM. Oversee commercial legal functions including contract management and risk frameworks.
Legal
Commercial Contracting
Marketing Law
Team Leadership
Risk Management
Acts as embedded RevOps partner to Support leadership, owning forecasting, financial models, and quarterly planning. Builds frameworks connecting Support activity to revenue outcomes like retention and lifetime value. Owns KPI frameworks, cost models, and analytics for Support performance across tiers and channels.
Analytics
Financial Modeling
Operations Management
SaaS
AI
Manage IT Compliance program and strategy, including SOX ITGC and ITAC scoping, risk assessment, and testing readiness. Conduct control design assessments and effectiveness testing, driving remediation and validation with cross-functional teams. Own ITAC portfolio, system inventory, and compliance outcomes, embedding automation and guiding AI-enabled technology adoption.
SOX
ITGC
Define and drive the long-term product vision and strategy for HighLevel's Conversation AI platform. Own the complete Conversation AI system, including agent creation, knowledge, actions, and deployment. Partner with engineering, design, and leadership to build dependable AI agents for millions of customer interactions.
Product Management
AI Agents
CRM
LLM Orchestration
B2B SaaS
Own end-to-end AI solution delivery inside ORA, from design to deployment with measurable success metrics. Design AI workflows across the call lifecycle, including pre-call briefs, in-call guidance, and post-call grading. Partner with RevOps and QA to close the loop, raise the technical bar, and stay current with emerging AI tooling.
LLM
Prompt Engineering
Automation
Database
Communication
Define and lead the long-term vision, strategy, and platform architecture for HighLevel Voice AI. Own the complete Voice AI lifecycle, including agent creation, testing, deployment, and optimization. Partner with engineering, design, and GTM teams to drive product quality, evaluation frameworks, and commercial success.
Product Management
Voice AI
B2B SaaS
Systems Thinking
AI Evaluation
Manage onboarding workflows on Sana (our AI-native LMS) and ensure a smooth experience for new hires globally. Own LMS administration, course assignments, catalogue hygiene, and generate reports on learner engagement. Build simple learning modules using AI-native tools, coordinate with internal teams, and run learning sessions end-to-end.
LMS Management
Google Sheets
Content Creation
AI Tools
Communication
Own the end-to-end RCS roadmap, including sender registration, rich messaging capabilities, fallback orchestration, and monetization. Define adoption strategy, expand into new markets, and partner with carriers and aggregators to secure coverage and favorable economics. Analyze unit economics, engagement data, and customer insights to drive product decisions and revenue growth.
Product Management
Monetization
Data Analysis
Analyze product usage and customer behavior across LeadGen products to identify trends, friction points, and growth opportunities. Define, monitor, and analyze key product metrics including activation, adoption, engagement, retention, conversion, and monetization. Partner with Product Managers to size opportunities, validate hypotheses, and measure feature launches to drive data-driven decisions.
SQL
Data Analysis
Product Analytics
Excel
Python
Manage day-to-day operational support for litigation matters, including holds, preservation notices, and custodian tracking. Coordinate eDiscovery processes, administer trademark and patent portfolios, and handle DMCA takedown requests. Develop scalable workflows, implement automation, and support brand protection efforts against infringement and counterfeits.
Legal Operations
EDiscovery
Litigation Support
Intellectual Property
Project Management
Own who builds on the HighLevel App Marketplace and what that ecosystem is worth, from sourcing and negotiating terms to driving GMV and revenue. Set the ecosystem strategy by running gap analysis, deciding which categories to grow, and building a pipeline of target partners. Lead go-to-market launches and drive partner relationships, including commercial ownership and cross-team collaboration.
Partnerships
Business Development
Negotiation
SaaS
Lead design strategy and execution for one or more product pillars from discovery through delivery. Partner with product and engineering leaders to define product vision and prioritize opportunities. Raise the quality of multiple teams by mentoring designers and strengthening shared patterns.
Product Design
Design Systems
Interaction Design
SaaS
AI Tools
Lead design strategy and execution for the Builder pod, shaping tools for websites, funnels, and AI-powered creation. Partner with product and engineering leaders to define vision and influence roadmap through exceptional craft. Raise the design bar across complex editing workflows while mentoring designers and driving quality reviews.
Product Design
Design Systems
Interaction Design
Visual Design
AI Tools
Own and resolve complex L4 support escalations, performing root cause analysis and collaborating with Engineering. Create and maintain technical documentation, support articles, and SOPs while analyzing ticket trends. Engage with customers to troubleshoot issues, develop training sessions, and drive process improvements.
API
SQL
Troubleshooting
Documentation
Customer Support