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HighLevel
HighLevel
32 open remote positions
HighLevel is an AI-powered business operating system for agencies, entrepreneurs, and SMBs. With over 2,000 team members across 10+ countries, it is a global, remote-first organization built for speed and ownership.
Salary Distribution
10 of 32 jobs
Benefits Overview
1 of 32 jobs
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Open Positions
Administer and optimize contract lifecycle management tools such as Ironclad, Spotdraft, or similar. Manage AI-assisted contract review tools and develop prompt libraries to enhance review workflows. Improve contract turnaround times, implement scalable workflows, and build dashboards and KPIs.
SaaS Contracting
Legal Operations
Own key employee lifecycle processes including offboarding, role transitions, promotions, and transfers. Manage employee requests and People Operations tickets, independently resolving complex queries. Maintain data accuracy and compliance across HRIS and People systems through regular audits and reconciliations.
People Operations
HRIS
Process Improvement
Data Management
Compliance
You will design large-scale print materials for events, including signage, vinyl wraps, and booth design. You will prepare print-ready files with correct bleed, trim, and color modes using InDesign, Illustrator, and Photoshop. You will partner with events and marketing ops teams to understand space and install requirements before finalizing designs.
Adobe InDesign
Adobe Illustrator
Adobe Photoshop
Figma
Print Production
Prepare and review U.S. federal and state corporate income tax returns and quarterly estimated payments. Perform technical tax research and analysis on federal and state tax law changes and apportionment. Own and execute key SOX controls over the income tax close process and reconcile tax accounts.
ASC 740
SOX
NetSuite
Excel
Proactively identify, engage, and qualify new prospects through outbound outreach and respond to inbound leads. Schedule and conduct compelling software demos, aligning product capabilities to prospect goals. Maintain accurate records in CRM and collaborate with cross-functional teams to optimize lead handoff.
CRM
Marketing Automation
Product Demos
Communication
Spanish
Serve as the senior legal advisor to go-to-market functions including Marketing, Affiliate, and Enterprise Sales teams. Advise on advertising and consumer protection laws, including FTC requirements, TCPA, and CAN-SPAM. Oversee commercial legal functions including contract management and risk frameworks.
Legal
Commercial Contracting
Team Leadership
Risk Management
Acts as embedded RevOps partner to Support leadership, owning forecasting, financial models, and quarterly planning. Builds frameworks connecting Support activity to revenue outcomes like retention and lifetime value. Owns KPI frameworks, cost models, and analytics for Support performance across tiers and channels.
Analytics
Financial Modeling
Operations Management
SaaS
AI
Manage IT Compliance program and strategy, including SOX ITGC and ITAC scoping, risk assessment, and testing readiness. Conduct control design assessments and effectiveness testing, driving remediation and validation with cross-functional teams. Own ITAC portfolio, system inventory, and compliance outcomes, embedding automation and guiding AI-enabled technology adoption.
SOX
ITGC
Define and drive the long-term product vision and strategy for HighLevel's Conversation AI platform. Own the complete Conversation AI system, including agent creation, knowledge, actions, and deployment. Partner with engineering, design, and leadership to build dependable AI agents for millions of customer interactions.
Product Management
AI Agents
CRM
LLM Orchestration
B2B SaaS
Own end-to-end AI solution delivery inside ORA, from design to deployment with measurable success metrics. Design AI workflows across the call lifecycle, including pre-call briefs, in-call guidance, and post-call grading. Partner with RevOps and QA to close the loop, raise the technical bar, and stay current with emerging AI tooling.
LLM
Prompt Engineering
Automation
Database
Communication
Define and lead the long-term vision, strategy, and platform architecture for HighLevel Voice AI. Own the complete Voice AI lifecycle, including agent creation, testing, deployment, and optimization. Partner with engineering, design, and GTM teams to drive product quality, evaluation frameworks, and commercial success.
Product Management
Voice AI
B2B SaaS
Systems Thinking
AI Evaluation
Manage onboarding workflows on Sana (our AI-native LMS) and ensure a smooth experience for new hires globally. Own LMS administration, course assignments, catalogue hygiene, and generate reports on learner engagement. Build simple learning modules using AI-native tools, coordinate with internal teams, and run learning sessions end-to-end.
LMS Management
Google Sheets
Content Creation
AI Tools
Communication
Own the end-to-end RCS roadmap, including sender registration, rich messaging capabilities, fallback orchestration, and monetization. Define adoption strategy, expand into new markets, and partner with carriers and aggregators to secure coverage and favorable economics. Analyze unit economics, engagement data, and customer insights to drive product decisions and revenue growth.
Product Management
Monetization
Data Analysis
Analyze product usage and customer behavior across LeadGen products to identify trends, friction points, and growth opportunities. Define, monitor, and analyze key product metrics including activation, adoption, engagement, retention, conversion, and monetization. Partner with Product Managers to size opportunities, validate hypotheses, and measure feature launches to drive data-driven decisions.
SQL
Data Analysis
Product Analytics
Excel
Python
Manage day-to-day operational support for litigation matters, including holds, preservation notices, and custodian tracking. Coordinate eDiscovery processes, administer trademark and patent portfolios, and handle DMCA takedown requests. Develop scalable workflows, implement automation, and support brand protection efforts against infringement and counterfeits.
Legal Operations
EDiscovery
Litigation Support
Intellectual Property
Project Management
Own who builds on the HighLevel App Marketplace and what that ecosystem is worth, from sourcing and negotiating terms to driving GMV and revenue. Set the ecosystem strategy by running gap analysis, deciding which categories to grow, and building a pipeline of target partners. Lead go-to-market launches and drive partner relationships, including commercial ownership and cross-team collaboration.
Partnerships
Business Development
Negotiation
Marketplace Strategy
SaaS
Lead design strategy and execution for one or more product pillars from discovery through delivery. Partner with product and engineering leaders to define product vision and prioritize opportunities. Raise the quality of multiple teams by mentoring designers and strengthening shared patterns.
Product Design
Design Systems
Interaction Design
SaaS
AI Tools
Lead design strategy and execution for the Builder pod, shaping tools for websites, funnels, and AI-powered creation. Partner with product and engineering leaders to define vision and influence roadmap through exceptional craft. Raise the design bar across complex editing workflows while mentoring designers and driving quality reviews.
Product Design
Design Systems
Interaction Design
Visual Design
AI Tools
Own and resolve complex L4 support escalations, performing root cause analysis and collaborating with Engineering. Create and maintain technical documentation, support articles, and SOPs while analyzing ticket trends. Engage with customers to troubleshoot issues, develop training sessions, and drive process improvements.
API
SQL
Troubleshooting
Documentation
Customer Support
Understand hiring requirements and candidate profiles to support recruitment across various functions. Source and identify relevant candidates through platforms like LinkedIn, job boards, and referrals. Conduct initial candidate screening and coordinate interviews to ensure a smooth candidate experience.
Communication
Problem-solving
Organizational Skills
Spreadsheets
Recruitment
Design, develop, and maintain API integrations between enterprise IT systems and financial/non-financial applications. Build and manage automation workflows for user lifecycle management including onboarding, offboarding, and access provisioning. Integrate and manage enterprise tools such as Google Workspace, Darwinbox HRMS, Slack, and other SaaS applications.
Python
Java
REST APIs
OAuth 2.0
SAML
Lead the re-architecture and scaling of the WhatsApp ecosystem to support billions of monthly events. Own end-to-end phone billing, including usage metering, rating, and reconciliation with zero tolerance for errors. Drive reliability across distributed systems, partnering with cross-functional teams to ensure financial and technical integrity.
Distributed Systems
NestJS
MongoDB
PostgreSQL
Event-Driven Architecture
Source candidates through LinkedIn, job portals, referrals, and other sourcing channels. Screen resumes, conduct initial recruiter calls, coordinate interviews, and maintain candidate records. Build talent pipelines, support employer branding initiatives, and prepare recruitment reports.
Talent Acquisition
Communication
Sourcing
ATS
Organizational
Own the end-to-end quality engineering vision, strategy, and roadmap across multiple product lines. Lead the organization's AI adoption strategy for quality engineering, integrating AI/ML-based testing tools. Partner with Engineering, Product, DevOps, and Security leadership to align quality goals with business objectives.
Test Automation
Java
Python
CI/CD
Cloud Platforms
Lead the Phone Core teams to own the CPaaS platform layer, Phone Billing, Trust & Compliance, and phone number provisioning for a platform processing billions of events daily. Architect for massive scale, drive high-concurrency innovation, and ensure correctness in usage metering, rating, and reconciliation with zero tolerance for errors. Develop leaders and senior engineers, participate in design reviews, and partner with cross-functional teams to maintain a high-bar culture of accountability.
NestJS
MongoDB
PostgreSQL
Redis
Distributed Systems
Architect and own high-performance, scalable mobile software using Flutter. Build production-grade Flutter apps used by thousands of customers daily. Leverage AI tools to write, refactor, test, and debug code efficiently.
Flutter
Dart
GRPC
CI/CD
AI-assisted Development
Work on real testing and automation initiatives that directly contribute to product quality. Develop practical knowledge of automation frameworks, API testing, defect analysis, CI/CD processes, and software quality practices. Collaborate with experienced SDETs and software engineers while carrying your own on-call context for what you ship.
Go
Kubernetes
Distributed Systems
API Testing
CI/CD
Understand product requirements, develop test scenarios, and validate features, APIs, and workflows before deployment. Design, build, and maintain automated test suites (UI, API, and integration) using modern testing frameworks. Triage defects, reproduce issues, and perform root-cause analysis to support timely resolution and prevent recurrence.
Java
Python
JavaScript
API Testing
CI/CD
Drive the full lifecycle of benefits, wellness, and compliance initiatives from concept to multi-state implementation. Own US health benefits, 401k plans, leave programs, and regional compliance, ensuring a seamless employee experience. Establish agile governance, build high-touch enablement tools, and iterate based on feedback to optimize benefits adoption.
Benefits Administration
Compliance
Stakeholder Management
Conduct regular check-ins, quarterly business reviews, and account audits for high-value customers to assess needs, drive satisfaction, and ensure retention. Build and manage relationships with high-ticket customers, leading on-time implementations and ensuring seamless onboarding and integration. Act as a key liaison for customer feedback, translate business needs into actionable solutions, and collaborate cross-functionally to optimize customer success.
Customer Success
Account Management
Implementation
Communication
Cross-functional Collaboration
Lead Application Security initiatives across HighLevel's products and engineering teams. Conduct architecture reviews, threat modeling, and security assessments for web, mobile, and API applications. Drive DevSecOps practices by automating security in CI/CD pipelines and managing security tooling.
Application Security
Web Security
API Security
AI Security
DevSecOps
Lead strategy and roadmap for lead generation products including Website Builder, Funnel Builder, and Analytics. Define event taxonomy, enhance tracking systems, and evolve dashboards to help users understand behavior. Partner with engineering, design, and GTM teams to execute and deliver high-quality features on schedule.
Product Management
SaaS
Analytics
AI
UX Design