Webflow

• Respond to customer and prospect security questions.
• Maintain knowledge repository and artifacts for customer due diligence.
• Improve security content with a customer-first mindset.

• Grow relationships with Webflow’s largest and most strategic Enterprise customers and develop a solution to achieve their goals with Webflow.
• Build and manage a healthy enterprise pipeline of large and complex transactions, from outbound prospecting to multi-stakeholder close.
• Position and articulate Webflow’s vision, platform capabilities, competitive advantages, and business value clearly and compellingly.

• Strategically manage calendars & inboxes, effectively prioritizing high-impact activities.
• Coordinate and facilitate leadership meetings, sales planning sessions, and quarterly business reviews.
• Lead cross-functional special projects that require planning, coordination, and organization.

• Build, maintain, and improve financial models to forecast self serve ARR
• Partner with Marketing, Product, and Data to assess the impact of marketing campaigns, pricing & packaging changes, product launches, and macro trends
• Perform ad-hoc strategic analyses to uncover opportunities to drive acquisition, expansion, retention, and monetization

• Own Pipeline Generation Programs
• Build a Portfolio of Sales Plays
• Develop and manage

• Define and drive strategy for infrastructure and developer productivity.
• Partner with engineering leadership to shape technical roadmaps.
• Lead and mentor product managers within Infrastructure and Developer experience.

• Lead and grow a high-performing engineering team.
• Drive the technical strategy and roadmap for expanding the Marketplace platform.
• Collaborate with cross-functional partners to set goals and define the engineering strategy.

• Meet with potential Enterprise customers, deeply understand their problems, and assess whether or not Webflow is a good fit
• Build a sales pipeline and drive the full sales cycle from identifying new prospects to close
• Establish and maintain relationships with key stakeholders within prospect and customer accounts

• Strategically manage calendars & inboxes, prioritizing high-impact activities.
• Coordinate leadership meetings and track key deliverables.
• Lead cross-functional special projects like team offsite event planning.

• Lead the team sitting at the center of Marketing, Product, and Sales.
• Own the story, the positioning, and the proof that Webflow's platform drives revenue for customers.
• Work across brand, growth, comms, and our Revenue teams to align how Webflow brings its product to market.

• Help continue to define the structure of the Webflow partner ecosystem.
• Build acquisition and business development strategies to grow Webflow’s partner ecosystem in APAC.
• Drive Partner Sourced opportunities resulting in a pipeline for our Sales Led team.

• Lead complex, strategic mixed-methods research.
• Own end-to-end, multi-phase research programs addressing ambiguous, high-impact questions across product pillars.
• Blend qualitative depth with quantitative rigor to generate foundational insights, evaluate product directions, and de-risk decisions.

As a Technical Support Associate, you'll solve real-world challenges and guide customers through complex problems. Every interaction offers a chance to make a lasting impact by troubleshooting builds and empowering people. You'll collaborate with support, product, and engineering teams to enhance customer experience.

Build strong, trusted relationships with customers. Guide customers through every stage of their Webflow journey. Lead account strategy and drive adoption and impact.

Build strong working relationships with customers, becoming a reliable partner throughout their Webflow journey. Learn each customer’s goals and workflows to guide them toward meaningful wins. Bring clear, organized customer insights back to the business to help improve our product and processes.

• Create and test reliable cloud infrastructure services that support Webflow’s range of products.
• Balance reliability, scalability, and cost efficiency concerns while refactoring and modernizing existing services.
• Collaborate with product engineering teams to deliver new solutions for services and ways of working that might not exist yet.

Lead cross-functional IT projects and programs spanning infrastructure, enterprise applications, and operations. Develop and maintain PMO-standard project documentation, including charters, project plans, RAID logs, communication plans, and post-implementation reviews. Collaborate with IT leadership to define and implement best practices in project governance, prioritization, and portfolio management.

• Drive implementation and maintenance of Webflow’s build system.
• Define and enforce development processes and best practices to improve efficiency and quality throughout the software development lifecycle.
• Collaborate with software engineering teams to optimize application performance and resource utilization in production environments.