As the Director, Product Design, you will be a pivotal leader responsible for driving our long-term design strategy and cultivating a world-class team dedicated to delivering exceptional user experiences. You will manage the product design team and ensure a consistent, intuitive, and high-quality experience for both consumers and care team members. Your strategic leadership will be instrumental in guiding the UI/UX vision and its execution.
Shape how teams and clients interact through intuitive, AI-powered tools. You will own and lead CXO design, contributing to conversations and direction of the product roadmap and strategy. Partner closely with engineering, data science, and product management to find refined but practical solutions to design challenges. Lead design for internal and client-facing AI-powered tools that empower our customer experience agents and improve client interactions.
As a Senior Product Designer for our Growth & Engagement team, you'll help us expertly communicate our value proposition and optimize the journey that brings members into our digital experience. In this high-impact, fast-paced role, you'll work closely with designers, product, engineering, and marketing to run experiments, optimize conversion flows, and shape the future vision of how we engage members.
Shape the future of AI-powered experiences across our platform, translating technical capabilities into intuitive, trustworthy, and scalable user experiences. As a Staff-level designer, drive high-impact initiatives and contribute to our AI-first design strategy. You’ll work as a strategic partner within your tripod, collaborating closely with Product and Engineering, while mentoring peers.
We’re looking for a Senior UX Manager to lead and inspire a team of talented UX Designers focused on ServiceNow's employee-facing products and platforms. In this role, you’ll be a champion for design craft, quality, and delivery, while helping ServiceNow push the boundaries of what’s possible with AI, enterprise workflows, and human-centered design. The solutions your team designs will not only improve how ServiceNow employees work, but also influence the very products we bring to customers.
As a Senior Product Designer you will play a critical role in shaping the user experience and design solutions for our generative AI products. You will collaborate with cross-functional teams to create intuitive, impactful, and visually stunning designs that leverage the power of AI to solve real problems. This role requires a deep understanding of user-centered design principles, a passion for AI-driven innovation, and the ability to contribute to our design process, standards and team practices.