Customer Support Operations Engineer

Webflow

Remote regions

US Canada

Salary range

$101,500–$155,500/yr

Benefits

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About the Role:

  • Location: Remote-first (United States; BC & ON, Canada)
  • Must be based in Pacific or Mountain Time Zones
  • Permanent Exempt

As a Customer Support Operations Engineer, you’ll …

  • Analyze data from customers and Customer Support to provide better service
  • Work cross-functionally to ensure success of our business partners
  • Collaborate on policies and procedures for Customer Support

Requirements:

  • Hands-on experience building or supporting web applications using HTML, CSS, and JavaScript
  • Familiarity with modern development tools and workflows (e.g., GitHub, APIs, basic databases)
  • Experience working with relational databases

Webflow

Webflow is building the world’s leading AI-native Digital Experience Platform as a remote-first company. They are built on trust, transparency, and creativity, empowering teams to design, launch, and optimize for the web without barriers.

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