Act as primary escalation point for complex, multi-part customer issues.
Investigate integration, softphone, and platform issues while filtering what reaches Engineering.
Own escalations end-to-end and partner with Engineering and Implementation teams.
Frontier is a subsidiary of Fresh Prints that helps fast-growing companies build cross-functional teams abroad. Fresh Prints is a New York-based, fully remote 150-person company with most of its team based in India and the Philippines.
Manage daily Salesforce operations, ensuring system reliability and performance.
Create, maintain, and optimize reports and dashboards for business stakeholders.
Gather, document, and refine business requirements into actionable solutions.
Wettermark Keith is a rapidly growing national personal injury firm known for its integrity, professionalism, and commitment to excellence. The firm provides compassionate legal representation to clients during challenging times, aiming to be a beacon of hope.
Own Growth systems: CRM, contact center, marketing, and engagement platforms.
Partner with leaders to implement scalable tech solutions and reporting.
Lead Growth projects from requirements to training, including vendor management.
Sandstone Care provides high-quality behavioral health treatment for teens, young adults, and families. They are a collaborative, supportive community focused on innovation and clinical excellence.
Audit and document the current Salesforce org, then set up a safe change process with sandbox and deployment practices.
Work with the Business Development team to translate requirements for ArtStation/Sketchfab sales workflows into Salesforce configuration.
Scope integrations with Maxio and Pandadocs, modernize Lightning pages, automate with Flow, and lead data cleanup.
KitBash is the team behind KitBash3D, Greyscalegorilla, ArtStation, and Sketchfab, providing a creative ecosystem for digital creators. Our products support millions of creators globally, and we're an exciting growth-stage company with passionate people across tech, design, marketing, and storytelling.
Serve as primary Salesforce administrator managing users, security, data quality, reports, and dashboards
Build and maintain Salesforce objects, fields, Flows, validation rules, and automation
Own tickets from intake to closure, identifying root causes and real business needs
StemWave is a medical technology company whose non-invasive technology helps patients recover and reduce pain. The company is fast-growing, serving over 500 medical offices, with a small, hands-on IT team.
Analyze, support, and maintain enterprise business applications to ensure performance and availability.
Troubleshoot application issues, perform root cause analysis, and provide Tier II support to end users.
Coordinate with developers, infrastructure teams, and vendors to resolve complex technical issues.
Evanhoe supports enterprise business applications for government and commercial clients, delivering IT solutions and technical services. The company is an experienced IT organization focused on reliability, collaboration, and mission success.
Own the day-to-day health, configuration, and evolution of Fleetio's Salesforce platform.
Partner with stakeholders across Sales, Marketing, Customer Success, and Finance to translate requirements into scalable declarative solutions.
Maintain a well-governed org with clean automation, sensible permissions, and changes that ship safely.
Fleetio is a modern software platform that helps thousands of organizations worldwide manage their fleet operations. We're a Series D company with $450M in funding, leading the charge in transportation technology with an exciting trajectory.
Manage standard and complex number porting requests across the EMEA region, coordinating with customers and internal teams.
Support India-specific number processes, including KYC/KYB documentation and compliance with local requirements.
Act as an escalation point for porting issues, driving resolution and improving operational efficiency.
The company provides global telecommunications and collaboration services, specializing in number porting operations and unified communications. It fosters a collaborative, international culture focused on employee empowerment, learning, and career growth.
Attentively listen to customers and drive root-cause resolution with strong follow-through.
Navigate complex organizations and communicate effectively from leasing staff to C-Suite.
Partner with internal teams to develop processes and systems that enhance efficiency and customer experience.
RealPage provides property management software and solutions for the multifamily real estate industry. The company is large, with a culture focused on innovation and customer success, and offers a competitive benefits package.
Set enterprise architecture strategy and lead complex design decisions balancing business value, security, and scalability.
Build and drive adoption of engineering systems including CI/CD, AI delivery playbooks, and security compliance.
Manage engineers and technical leaders, fostering growth and organizational scale through coaching and capability paths.
Kicksaw is on a mission to transform the Salesforce consulting industry by putting employees and customers first. As a leader in the Salesforce ecosystem, they help companies manage implementation with a culture that values caring deeply, owning outcomes, winning together, raising the bar, and being the spark.