Smartsheet

23 open remote positions

We provide a collaborative work management platform that helps teams manage work seamlessly and scale solutions smarter. With over 20 years of experience, we are now uniting human teams with AI agents to create the space for people to focus on what truly matters.

Salary Distribution 20 of 23 jobs

PTO Distribution 8 of 23 jobs

Unlimited PTO 7 jobs (30%)
2w
Min
2w
25th
2w
Median
2w
75th
2w
Max

Parental Leave Distribution

Maternity Leave 14 jobs

20w
24w
24w

Paternity Leave 14 jobs

12w
24w
24w

Benefits Overview 18 of 23 jobs

Dental (17) Medical (17) Vision (17) Parental Leave (15) Volunteer Day (12) Life Insurance (9) 401(k) (9) PTO (8) Stipend (6) Professional Development (5) Udemy (5) Paid Holidays (4) Disability (4) Flexible PTO (4) 401k (4) 401(k) Match (3) Teleworking (3) Flexible Time Away (2) Long-Term Disability (1) 401k Match (1)

Open Positions

Principal Product Manager - AI Creation & Growth

$201,250–$238,750/yr
US Unlimited PTO 24w maternity 24w paternity

  • Own the AI creation product surface and drive AI-powered asset generation and intelligent template recommendations.
  • Define and drive the activation strategy to reduce time-to-value for new and expanding users.
  • Build the PLG feedback loop and partner across the org to ship delightful AI capabilities.

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Social Media Manager

$92,500–$126,250/yr
US Unlimited PTO 24w maternity 24w paternity

  • Manage and create organic social content across LinkedIn, X, Instagram, and Facebook to drive brand storytelling and demand generation.
  • Analyze social performance metrics to refine content strategy and channel investment based on data-driven insights.
  • Collaborate cross-functionally with Creative, Campaigns, and Product Marketing teams to amplify brand voice and support campaign launches.

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Senior Software Engineer I

$58,693–$73,595/yr
Bulgaria

  • Architect end-to-end workflow systems, owning the Workflow Builder across the full stack and driving system design and API contracts.
  • Advance front-end architecture with production-grade React features and build scalable, secure back-end services in a multi-cloud environment.
  • Serve as a technical mentor, champion code quality, and strategically apply AI tools to accelerate engineering velocity.

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Sr. Customer Success Manager - Enterprise (East)

$112,500–$142,500/yr
US 24w maternity 24w paternity

  • Perform onboarding of enterprise accounts and ensure adoption and engagement throughout the customer lifecycle.
  • Implement comprehensive engagement strategies to maintain high customer satisfaction and retention.
  • Serve as the Smartsheet expert, providing guidance and best practices to drive customer value and expansion.

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Manager, Sales Development

$90,000–$112,500/yr
US Unlimited PTO 24w maternity 24w paternity

  • Lead, coach, and develop a high-performing SDR team to drive qualified pipeline and accelerate revenue growth.
  • Oversee inbound lead qualification and outbound campaigns, ensuring accountability for activity metrics and conversion outcomes.
  • Optimize team performance through coaching, incentive structures, and tech stack adoption to maximize pipeline velocity.

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Sr Director, Revenue Enablement

$187,500–$247,500/yr
US 24w maternity 24w paternity

  • Design and operate a modern, AI-augmented enablement system that dramatically compresses time-to-productivity for new hires and time-to-adoption for new product capabilities.
  • Define and own the success metrics that connect enablement activity to revenue outcomes and build dashboards for ROI visibility.
  • Partner closely with Product Marketing to translate AI feature messaging into field-ready narratives and competitive positioning.

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Sr. Forward Deployed AI Engineer

UK

  • Lead complex, multi-system AI deployments end-to-end, from technical discovery to production handoff and customer relationship management.
  • Architect multi-agent solutions and design client-specific MCP resource packs that deliver personalized intelligence automatically.
  • Mentor junior FDEs, drive the intelligence loop through strategic memos and field findings, and translate learning into reusable deployment assets.

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Senior Security Engineer II, Application Security

$175,000–$245,000/yr
US

  • Secure AI systems and use AI to scale security, conducting security reviews and threat modeling of AI-integrated product features.
  • Deliver end-to-end application security reviews for high-risk features, working directly with engineering teams to surface and close risk.
  • Advance CI/CD pipeline security by operating and evolving security scanning controls in GitLab pipelines.

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Technical Support Specialist II - Governance and Ops (Remote Eligible - Costa Rica)

Costa Rica 2w PTO 20w maternity 12w paternity

  • Troubleshoot and resolve customer issues using documentation, tools, and escalation resources to deliver great experiences.
  • Become Smartsheet Product Certified and support customers via email, phone, and chat while meeting performance goals.
  • Contribute to team projects, give feedback, and manage other responsibilities as assigned.

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Technical Support Specialist II - Governance

$52,500–$71,250/yr
US Unlimited PTO 24w maternity 24w paternity

  • Troubleshoot customer issues using documentation, tools, and escalation resources to deliver excellent experiences.
  • Become Smartsheet Product Certified and support customers via email, phone, and chat.
  • Partner with leaders to exceed performance goals in satisfaction, quality, attendance, and productivity.

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Sr. Technical Program Manager I (Remote Eligible in Bulgaria)

$41,580–$51,030/yr
Europe

  • Coordinate and monitor programme status across enterprise initiatives and external partner engagements, ensuring accurate and timely information reaches all stakeholders.
  • Lead project planning, develop schedules, and keep engineering teams aligned across multiple concurrent workstreams.
  • Design and implement scalable processes to support rapid growth, managing complexity across Product, Engineering, and UX.

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Principal Customer Excellence Transformation Manager

$170,000–$230,000/yr
US Unlimited PTO 24w maternity 24w paternity

  • Lead end-to-end program management of key strategic initiatives across the Customer Excellence organization.
  • Facilitate cross-functional alignment and executive communications to ensure initiative visibility and accountability.
  • Establish and continuously improve PMO standards, tools, and processes to optimize execution across the CE portfolio.

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Senior Software Engineer II - AI Engineering

$175,000–$245,000/yr
US 24w maternity 24w paternity

  • Design and build production-grade LLM-powered agents and workflows for enterprise-scale AI solutions.
  • Develop and optimize RAG pipelines, agent reasoning patterns, and evaluation frameworks to measure model quality.
  • Collaborate with Engineering, Product, and cross-functional teams to translate business requirements into impactful AI systems.

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