Smartsheet

The Vice President of Strategic Accounts will develop and lead the Strategic Accounts segment within the Large Enterprise sales organization ensuring a cohesive strategy that supports accelerating growth in software and services bookings across the Strategic Accounts segment.

Leads high-impact, cross-functional projects that align with Smartsheet’s strategic priorities. Works closely with the IT Enterprise Systems team to drive quality, consistency, and business value, partnering across Finance, Legal, People & Culture, and Procurement to lead complex projects from discovery through post-launch.

As the Manager, L&C Instructional Design, you will lead a team of instructional designers supporting both customer and internal education initiatives. Your team will develop learning experiences that span self-paced eLearning, instructor-led training (ILT), virtual instructor-led training (vILT), and enablement materials for employees. You will partner cross-functionally to support initiatives that help customers and internal stakeholders realize the full value of Smartsheet.

Shape the future of our enterprise SaaS platform as a Senior Mobile Product Designer. You will lead the design of intuitive and powerful mobile experiences that empower our business customers. It's about evangelizing best practices and empowering stakeholders to create exceptional customer experiences. Define and drive the mobile design experience, translating business goals and user needs into innovative solutions.

As a Senior Design Systems Engineer at Smartsheet, you will help architect, implement, and evolve our design system to ensure consistency, efficiency, and high-quality user experiences across our product surface. You will partner closely with product engineers, designers, and accessibility experts to create and maintain reusable, production-ready UI components and tooling.

Lead, mentor, and develop a high-performing global payroll team, fostering a culture of continuous improvement, accuracy, and exceptional service, and oversee the end-to-end processing of complex multi-state and international payrolls, ensuring accuracy, timeliness, and compliance with diverse global regulation.

In this role, you manage a set of large strategic accounts and improve customer satisfaction, application engagement, customer retention, and growth. You will be the primary contact for customers, understanding their success criteria, sharing best practices, providing solution guidance, and helping them realize value from Smartsheet. You have a track record for Software as a Service (SaaS) account management and maintaining high customer renewal rates.

This exciting role reports to the Enterprise Sales Manager. The successful applicant has a strong interest in software solutions and demonstrates a strong desire to own each customer engagement. Responsibilities include engaging customers and partnering with Account Executives in the execution of account strategies and sales opportunities and driving growth.

As a Solutions Consultant at Smartsheet, you will drive quality, efficiency and customer satisfaction within our Consulting business by assisting customers with designing, building, and implementing Smartsheet solutions to solve their business objectives. You will work with Smartsheet customers and partners on engagements to convert business requirements into Smartsheet solutions, proposing solutions for various use cases.