New Manager, Solution Services
Remote regions
Costa RicaBenefits
2w PTO
20w maternity
12w paternity
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Team Leadership:
- Developing and mentoring the delivery team.
- Overseeing new employee onboarding.
- Conducting performance evaluations.
Responsibilities:
- Oversight of delivery teams.
- Act as a primary customer escalation point.
- Partner with resource schedulers.
Process Improvement:
- Apply and help evolve operational metrics.
- Manage initiatives to support process improvements.
- Maintain refinement of processes and tools.
Smartsheet
Smartsheet helps people and teams achieve anything with seamless work management and smart, scalable solutions. They empower teams to automate the manual, uncover insights, and scale smarter, creating space to think big and unlock work that truly matters.