Remote Information technology Jobs • Data Analysis

As a CTMS Business System Specialist, this role focuses on monitoring and maintaining the Veeva Vault CTMS (System) within ICON. The role involves managing the Veeva Vault CTMS, supporting platform configuration, stewarding operational trial data, and partnering with cross-functional teams to streamline study processes, ensuring system compliance and data integrity.

Oversee the management and use of knowledge throughout the organization and ensure it aligns with organizational goals. Develop and implement strategies for capturing, storing, and sharing knowledge. Ensure that important information is accessible to the appropriate people when needed.

This techno-functional business analyst role involves collaborating with stakeholders to design CRM solutions that enhance customer and partner experiences, focusing on Salesforce to enable efficient workflows and scalable growth across various solution areas. The role requires documenting business processes and identifying process improvements using Salesforce's low-code capabilities.