Provide expert front line support to all internal and external customers to strengthen customer satisfaction and contribute to positive surgical outcomes.
Analyze and troubleshoot complex Robotic problems using remote diagnostics or over the telephone; some on-site or in-house service support may be required.
Record requests for service and actions taken using computerized and manual documentation systems to provide historical service records and identify trends.
Intuitive believes that minimally invasive care is life-enhancing care, expanding the potential of physicians to heal without constraints. They are a pioneer and market leader in robotic-assisted surgery, striving to foster an inclusive and diverse team, committed to making a difference.
Manage CRM imports, cleanup, deduplication, and segmentation.
Build reporting dashboards used by leadership and operational teams.
RevBuild Solutions helps construction technology and industrial tech companies reach construction companies who need better productivity. They aim to improve workflows and visibility in an industry held back by manual processes.
Work onsite with property managers to guide them through the transition.
Troubleshoot and resolve adoption challenges during implementation.
Re-Leased provides a cloud-based property management platform that combines smart automation, AI-driven insights, and deep industry expertise. They aim to simplify everyday work for property professionals. They have a global team spread across New Zealand, Australia, the United Kingdom, and North America.
Serve as the primary Acumatica administrator and functional expert.
Drive continuous improvement initiatives and optimize processes.
Own the operational health and governance of data flows.
Alimentiv is focused on helping patients get the medicines they need faster by optimizing clinical trials. They are a mid-sized company that values innovation and provides employees with opportunities for growth.
Provide technical support for customers and internal stakeholders via phone and remote diagnostics.
Troubleshoot complex robotic system issues and escalate when necessary.
Review error logs and RemoteFE reports and coordinate field service activities through Salesforce/CRM.
Intuitive is a global leader in robotic-assisted surgery and minimally invasive care. Our technologies have transformed how care is delivered for millions of patients worldwide. We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human.
Execute world-class GTM architectures and Salesforce configurations.
Transform clients' CRM environments into high-velocity revenue engines.
Ensure data hygiene, routing logic, and reporting are flawless.
Directive Consulting is a B2B marketing agency that focuses on metrics. They have over a decade of expertise and 420+ B2B brands. They have Performance, Communications, and Commerce divisions, and their methodology is DiscoverabilityOS™.
Manage platform operations, analyze support requests, and prioritize technical resources.
Lead client operational status reviews, build relationships, and ensure client satisfaction with Managed Services.
Assist with commercial documentation, track project run rates, and identify relationship expansion opportunities.
TTEC Digital pioneers engagement and growth solutions to fuel exceptional customer experience (CX). It has over 1,800 employees. TTEC has been awarded the Great Place To Work 2024-2025 certification based on outstanding employee experience across 14 countries.
Demonstrating product knowledge of Sage Intacct while supporting data requirements, translating requirements into implementation, configuration for testing events, report development and ultimately supporting the deployment into a production state.
Demonstrating problem solving techniques to succinctly organize facts and recommendations.
Establishing project governance and collaboration with other project team members and contractors to ensure successful delivery of client projects through entire implementation lifecycle (Analyze/Design, Build/Test, Deploy and Support)
Wipfli is a consulting and accounting firm that provides a wide range of services to businesses across various industries. They focus on helping clients improve their financial performance, streamline operations, and achieve their strategic goals. The company employs a team of experienced professionals and fosters a collaborative and client-focused culture.
Translates business requirements into business solutions and acts as a liaison between OIA staff and DIS staff.
Leads medium to high complexity projects by creating and managing project plans and delivering regular status updates.
Designs and implements business process improvements and workflow automations to streamline data flows and improve efficiency.
Medical College of Wisconsin (MCW) brings together minds in science, medicine, education and community engagement to tackle challenges in health and society. With around 1,600 faculty and approximately 3,500 employees, MCW is home to a diverse group of thought leaders.
Administer and maintain the Salesforce platform, ensuring high availability and performance.
Design and implement configurations using Salesforce standard tools (Flows, validation rules, layouts, automation).
Ensure high data quality, consistency, and system integrity.
Redcare Pharmacy is Europe’s No.1 e-pharmacy, powered by passionate teams and cutting-edge innovation. They strive to create a healthy, collaborative work environment where every employee feels valued and inspired to contribute to their vision “Until every human has their health”.