18 results
FiltersOversee the organization’s IT strategy, security compliance, and technology budget. Manage an IT team, optimize SaaS workflows, and ensure seamless integration across business systems. Balance strategic planning with operational execution, solving complex technical challenges, and enabling scalable growth.
The Customer Outcomes Senior Technical Consultant configures the ServiceNow Platform based on leading practices to provide solutions. Participate in workshops to assess current processes and establish future-state processes. Advise customers on using ServiceNow Platform capabilities to improve their business processes.
The CRM Architect translates business needs into technical requirements and designs solutions based on the Salesforce platform. Key responsibilities include collaborating with stakeholders, designing Salesforce configurations, and managing integrations between Salesforce and other systems. The role involves user training and documentation support, ensuring smooth adoption of Salesforce features.
The Senior Genesys Cloud CX Functional Analyst will play a key role in designing, configuring, and optimizing customer interaction solutions within a large, multi-client enterprise environment. This is a hands-on functional and partially technical role. The person in this role will act as a bridge between business requirements and system implementation.
The Zendesk and HubSpot Systems Manager will take full ownership of our core customer-facing platforms, responsible for the design, configuration, administration, maintenance, and integration of both Zendesk Support and the entire HubSpot CRM ecosystem. The ideal candidate will ensure both platforms align with our customer service and revenue strategies, drive agent and user efficiency, and provide an exceptional customer and employee experience through advanced automation, data integrity, and strategic cross-platform integration.
The Integration and Mobile APP Consultant plays a key role in helping customers achieve success through the design, build, configuration, and optimization of modules, primarily including Versago and Bizweaver. You’ll work directly with clients to analyze business processes especially around integrations, workflow automation, and web and mobile use cases. You will deliver solutions that drive measurable improvement across operations.
Deliver exceptional customer service by actively listening to customer inquiries, empathizing with their concerns, and providing timely and accurate solutions. Possesses and maintains an excellent level of proficiency with Esri’s suite of Online products, including ArcGIS Online, ArcGIS Experience Builder, ArcGIS Field Maps, ArcGIS Survey123, and other ArcGIS web apps.
The Automation Specialist will be responsible for building, maintaining, and improving all automated processes across the company. This includes connecting systems, building workflows, ensuring accurate data flow, updating event automations, and replacing existing manual tasks with efficient, reliable automated solutions. This role requires someone who is hands-on, deeply technical with automation platforms, and capable of working with minimal supervision.
The Salesforce Manager will lead call center operations providing service to clients and government personnel, overseeing the CRM's management, customization, and optimization for secure, efficient operations. This role supports business functions by automating processes, developing Flows, creating dashboards and reports, maintaining clean data, monitoring system performance, and collaborating with teams to enhance productivity.
Collaborate with business stakeholders to understand marketing, sales, and customer service processes and translate them into HubSpot solutions. Configure, customize, and optimize HubSpot CRM, Marketing Hub, Sales Hub, and Service Hub. Design and implement workflows, automation, lead scoring, and reporting dashboards. Develop custom HubSpot modules, templates, and integrations with third-party applications. Ensure data quality, integrity, and proper sync.