Provide technical phone support to customers and field personnel, including Sales, Service, Marketing, etc.
Analyze and troubleshoot complex robotic problems using remote diagnostics over the telephone.
Drive resolution of all product performance issues until acceptable solution is identified and implemented or it is determined escalation is necessary.
Intuitive is a global leader in robotic-assisted surgery and minimally invasive care. Their technologies like the da Vinci surgical system and Ion have transformed how care is delivered for millions of patients worldwide. They're a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human.
Conduct workshops to understand customer needs and translate them into detailed design specifications.
Configure the Quiq platform, including setting up messaging channels, routing rules, and integrations.
Provide guidance to customers on optimizing the Quiq platform for maximum impact.
Quiq is an equal opportunity employer that provides messaging platforms. They foster a welcoming and supportive culture where individuals feel connected and valued at work.
Leads strategy, growth, and delivery quality for NetSuite implementation services.
Holds full P&L responsibility, mentors consulting teams, and acts as a trusted advisor to executive-level clients.
Supervises members of the NetSuite consulting team and is responsible for hiring, training, and performance management.
Pine is a leading provider of enterprise software solutions (ERP, QMS, and CRM) and consulting services that supports manufacturing organizations across North America and Europe. They emphasize a supportive environment where your expertise is valued and professional growth is encouraged.
20Four7VA connects offshore independent contractors with clients worldwide, focusing on developed markets. They aim to assist clients in improving business efficiency and enhancing service delivery through task-specific services rendered by qualified contractors.
Lead the end-to-end architecture and design of Genesys Cloud CX solutions.
Translate business requirements into scalable, secure, and high-performing technical designs.
Guide and mentor engineering teams, ensuring best practices and architectural standards are followed.
Miratech helps visionaries change the world through IT services and consulting, uniting enterprise and start-up innovation. As a values-driven company with a culture of Relentless Performance, they retain nearly 1000 full-time professionals across 5 continents and over 25 countries, experiencing annual growth exceeding 25%.
Provide consulting on best practices and overall solutions based on requirements
Develop, leverage, and maintain expertise in our Vault platform and CRM product
Develop a trusted advisor relationship with Veeva stakeholders and the customer
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, they surpassed $3B in revenue in their last fiscal year. As a Work Anywhere company, they support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Provide intraoperative and non-intraoperative technical phone support to customers and field personnel.
Analyze and troubleshoot complex robotic problems using remote diagnostics over the telephone.
Drive resolution of all product performance issues until an acceptable solution is identified.
Intuitive is a global leader in robotic-assisted surgery and minimally invasive care. They have transformed how care is delivered for millions of patients worldwide and are a team of engineers, clinicians, and innovators united by one purpose.
Provide troubleshooting and resolution for software, product, and technical issues.
Communicate clearly and professionally with clients through phone, email, and other support channels.
Facilitate knowledge articles to support client self‑service and internal team learning.
Experian is a global company in data services, helping organizations and consumers manage risk and make informed decisions. With over 125 years of experience and 21,700 employees across 30 countries, they specialize in data gathering, analysis, and fraud prevention. Experian prioritizes inclusive culture, employee well-being, and career development.
Educate others about the ServiceNow platform by creating white papers and other materials that can be shared with our ServiceNow community.
Be the technical expert on the ServiceNow platform, while advising customers on leveraging configurations vs. Customizations.
Support the engagements efforts for Manufacturing-specific process definition, re-engineering, improvement and gap analysis of current/future-state processes during workshops with key customer sponsors and stakeholders
ServiceNow is a global market leader that brings innovative AI-enhanced technology to over 8,100 customers. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Administer and optimize CRM and enterprise applications.
Manage roles, permissions, security settings, workflows, and automation.
Configure and customize platforms using declarative tools and development where needed.
Cottingham & Butler sells a promise to help their clients through life’s toughest moments. They aim to hire, train, and grow the best professionals in the industry. Their culture is guided by the theme of “better every day” constantly pushing themselves to be better than yesterday.