Diagnose, troubleshoot, and resolve technical issues related to Generative AI workflows and integrations.
Deliver a high-quality customer experience by empathizing with customer needs and ensuring their success with our solutions.
Apply a process-oriented approach to streamline technical support workflows, ensuring consistent issue resolution and tracking.
You.com is an AI-powered search and productivity platform designed to empower users with personalized, efficient, and trustworthy search experiences. At you.com, you’ll have the opportunity to work on impactful projects, collaborate with some of the brightest minds in the industry, and grow your career in an environment that values creativity, diversity, and curiosity.
Learn the Clutch Product suite and be able to troubleshoot common issues on the platform
Own your team and their full portfolio of projects, helping to mitigate risks proactively and unblock Implementation Engineers
Ensure on-time, on-scope, and on-budget delivery of customer implementations and service projects
Clutch is a vertical SaaS company backed by Andreessen Horowitz (A16z), aimed at revolutionizing the way Credit Unions engage and change the lives of their members. Clutch develops software to turn Credit Unions into FinTech lenders and leverage their balance sheets to responsibly lend to over 130M Americans.
Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done.
Work closely with Sales teams and peers to establish credibility and trust with customers.
Evangelize platform value to business and IT executives.
Assess business requirements and deliver findings, including solutions and ROI.
Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against a role's core requirements. They identify the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Build and maintain internal integrations using Retool and APIs.
Design and ship clean, intuitive internal dashboards that drive executive and team decisions.
Partner with functional leaders to identify high-leverage automation opportunities.
CoLab is a cloud-based platform for engineering design review, helping mechanical engineering teams bring life-changing products to market sooner. They have built a product that’s transforming how engineering teams work, with companies like Johnson Controls and Komatsu using their platform.
You will lead a team of Implementation Managers who are instrumental in helping customers onboard with Hightouch.
You will be accountable for the quality, consistency, and predictability of customer implementations.
This is a hands-on leadership role that combines people management with deep technical expertise.
Hightouch is the modern AI platform for marketing and growth teams. Our AI agents reimagine marketing workflows, allowing marketers to create content, plan campaigns, and execute strategies with transformational velocity and performance. The team focuses on making a meaningful impact for their customers and approaches challenges with first-principles thinking.