CoLab helps mechanical engineering teams bring life-changing products to market sooner with their cloud-based platform for engineering design collaboration and review. They enable subject matter experts to access, evaluate, and comment on 2D drawings and 3D models, leveraging AI for error detection and knowledge capture, with companies launching products 40% faster and cutting costs.
PTO Distribution
5 of 7 jobs
Unlimited PTO5 jobs (71%)
Benefits Overview
5 of 7 jobs
Medical
(3)
RRSP Matching
(3)
Unlimited PTO
(3)
Dental
(2)
Vision
(2)
Benefits
(1)
Health
(1)
Health coverage
(1)
RRSP
(1)
RRSP matching
(1)
Stock Options
(1)
Own the initial investigation and resolution of CAD/HOOPS/3D viewing-related customer support issues.
Determine when and how to escalate issues to CoLab’s Viewing team or our 3rd party vendor—reducing unnecessary escalations through deeper front-line troubleshooting.
Manage the full communication flow with external vendors, including vendor escalations and tracking follow-ups to resolution.