As an Associate Technical Solutions Engineer II, you will be on the front line for the Support Engineering team. You will diagnose and resolve issues with our digital life insurance products. You will be the first line of support for complex issues, reviewing tickets, solving less complex problems, and escalating tickets needing Tier 2 and 3 support.
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Act as the first point of contact for developers integrating Phantom's SDKs and other products, triaging issues, reproducing bugs, and unblocking integrations quickly through clear, friendly support. Also, contribute to our AI support chatbot as a secondary responsibility by providing training content and feedback that improves answer quality and safety.
We’re seeking a forward-thinking IT Engineer to help design, automate, and secure Affirm’s growing technology ecosystem. Our ideal candidate thrives at the intersection of systems architecture and hands-on development—building integrations, leveraging AI-assisted tools, and driving automation that scales across the enterprise. As an IT Engineer, you’ll play a key role in advancing operational excellence, strengthening security, and empowering teams through smarter, more connected systems.
Join Stigg as a Technical Support Engineer, the first point of contact for global customers, handling Tier 2 technical inquiries. Ensure customers have a seamless experience with our SaaS platform, built on robust APIs, by troubleshooting issues and collaborating with cross-functional teams to deliver timely solutions. This role involves diagnosing technical issues, assisting with API integrations, and maintaining our knowledge base.
You will architect and develop custom solutions to complex business problems, working within the Salesforce ecosystem while leveraging Spotify’s proprietary infrastructure. This role will be working day-to-day with engineers, administrators, product managers and different parts of the organization to develop features for Spotify's internal and external users. Work in the Advertising domain, where you’ll spend time learning about Advertising Sales, Marketing, and other go-to-market (GTM) functions.
We are seeking a Support Analyst with a background in either Fullstack or Backend Development, knowledgeable in Node.js and React. In this role, you will be responsible for providing technical support and troubleshooting for our web applications while ensuring seamless user experiences. Additionally, you should have production support experience and be willing to stay on call occasionally over weekends to support our production environments.
As an Implementation Engineer, you will be responsible for setting clients up for long-term success on Clutch products by managing the implementation process for our Customers. As one of our technical post-sale consultants, you will drive the design, configuration, and delivery of Clutch’s platform. This role is a good fit for people with strong communication skills and a technical background.
As a Lead Technical Product Support Engineer, you’ll bridge support, product, and engineering to investigate, resolve, and prevent complex issues across Vidmob’s Creative Intelligence platform. You’ll diagnose problems, implement fixes, perform backend updates, and drive continuous improvements in system stability and data quality. The Lead Technical Product Support Engineer also will oversee Vidmob's efforts to infuse AI throughout the support process, from triaging issues to writing bug fixes to generating documentation.
Bolt is looking for a Merchant Onboarding Technical Support (L2) specialist to guide merchants through the most complex stages of onboarding. You’ll partner closely with Implementation Managers, Product, and Support Engineering to diagnose issues, provide code-level insight, and ensure merchants go live successfully. This is a hybrid implementation-support role to troubleshoot integration problems, read and understand code, anticipate downstream issues, and communicate directly with merchants.