Remote Information technology Jobs · TypeScript

• Own the support experience for complex integration tickets, coaching the team on troubleshooting best practices.
• Serve as a primary escalation point for the integrations support squad, acting as incident commander and driving issues to resolution.
• Lead root cause analysis and technical debugging for production issues across our integrations platform.

Vanta's mission is to help businesses earn and prove trust by making security monitored and verified continuously. They have a kind and talented team of various backgrounds, and they empower companies to practice better security and prove it with ease.

• Own the complete technology stack including e-commerce platform, ERP integrations, and data infrastructure.
• Build AI-powered automation for various business operations.
• Convert CEO prototypes into production-ready systems.

Jobgether is a platform that uses AI to match candidates with jobs. They ensure applications are reviewed quickly and fairly with AI-powered matching.

• Own the intake, triage, and routing of support requests for all product areas.
• Conduct thorough troubleshooting of customer requests to identify root causes.
• Support monthly and quarterly Technical Check-Ins with customers.

Transcend is building the privacy platform that easily embeds privacy into your entire tech stack. They are growing quickly, backed by top-tier investors and are proud to serve some of the world's most iconic brands. They are driven, kind, and know how to balance work, life, and memes.