Analyze and resolve customer technical issues, managing escalations with security and engineering teams.
Develop and maintain internal and external knowledge bases to educate customers on platform success.
Advocate for customers by collaborating with product teams to implement feature improvements.
UpGuard builds a Cyber Risk Posture Management platform that replaces manual security bottlenecks with AI-driven precision, processing over 100 billion risk signals daily. With a US$75M Series C and 99% team member approval as a Great Place to Work, they offer a fully remote, collaborative culture.
Manage and execute on implementations & projects for customers, performing detailed discovery around CRM usage.
Act as a subject matter expert on Outreach technologies, partnering with project managers and customer stakeholders.
Support adoption of AI-enabled workflows and collaborate with client technical experts to establish configuration testing plans.
Outreach is the only complete agentic AI platform for revenue teams, infusing AI to automate workflows and power sales motions. Founded in 2014, Outreach is a growing company with a culture of innovation and collaboration.
Serve as the firm's top architecture authority across both services and product, owning data, AI, and integration foundations.
Provide technical mentorship, establish practice standards, and partner with sales on pre-sales credibility and technical storytelling.
Deliver hands-on, billable leadership in architecture, ensuring solution integrity across client engagements and product features.
Hunley is a rapidly growing Salesforce Summit Partner headquartered in Davidson, NC, with a fully remote team working from all corners of the country. We move quickly, collaborate deeply, and keep our clients at the center of everything we do, and we’re proud to be known as a place where people genuinely enjoy working.
Lead a team of around 20 engineers across backend platform, frontend platform, DevOps, architecture, accessibility, and quality assurance.
Set the platform technology strategy and own its execution, from cloud infrastructure to internal developer platform to AI tooling.
Mentor engineers and managers, providing support for role and career development.
Frontify helps brands turn ideas into impact by transforming how teams organize digital assets, collaborate on projects, and create engaging campaigns. With headquarters in St. Gallen, Switzerland, and offices in London and New York City, we share a vibrant culture built on creativity, collaboration, inclusion, and joy.