As a Senior Solution Architect, you will play a pivotal role in the Technology department within our Global Delivery organization. You will provide strategic and technical expertise to customers and project teams, define enterprise and solution architecture, and build strong relationships with stakeholders to drive adoption of Cognite’s products.

As a Software Engineering IT Architect and Application Manager, you are responsible for defining and improving existing tool chains to support software development and application management. You will design and implement tool support for the SE process based on capabilities of tools like Atlassian Jira and Confluence and ensure short lead times by integration. You will take ownership for the functionality of the development ecosystem and automate DevOps pipelines.

Customer Care and Billing Architect will be responsible for re-architecting and redesigning multiple layers of the middleware to support performance tuning and mitigate chronic issues impacting customer facing digital channels. The focus will be on identifying failure, remediation, and refactoring to simplify, modernize, and optimize the middleware. A deep understanding of CC&B Product experience and utility process functional knowledge is required.

As a Support Analyst at Cayenta, you'll tackle exciting puzzles within application, environment/database, and IT/communications issues, primarily focusing on software application challenges. Deepen your expertise in solutions used by CIS customers and become a pivotal part of the support team. Provide timely resolutions to customer issues, monitor the support call queue, and interact with internal departments for issue escalation. Assist in solving data, architecture, and interface issues.

The IT Rental Operations Products team requires an engineer responsible for implementing enhancement changes, monitoring product health, long and short-term capacity planning, resolving production issues and designing initiatives to evolve our services with our new API-first strategy.

We are seeking a skilled and knowledgeable professional to support, maintain, and develop within our Oracle Utilities Application Framework, CC&B Java, Oracle Database, XAI IWS Web Services, and CC&B configuration tools. This role involves developing on CC&B 2.3 with the flexibility and knowledge to work in later versions, designing CI/CD pipelines, preparing and executing deployments, database administration, collaborating with business leaders, and ensuring best practices in development and systems integration.

Join the team as Twilio’s next Technical Account Manager. As a designated TAM, you will be supporting customers during Central hours and resolving complex technical problems with potentially very costly and far-reaching consequences. You will also deliver proactive guidance to the customer to provide added value through the use of Twilio technologies and deliver recommendations to make the customer’s environment less susceptible to business impacting downtime.

Join Twilio as a Technical Account Manager and be the designated technical point contact, partnering with top-tier strategic customers in North America, resolving complex technical problems, and providing proactive insights. You'll need strong technical and diplomatic skills to address customer issues, provide feedback to Twilio’s Product and Engineering teams, troubleshoot server-side code and network connectivity, and interact with internal departments to provide solutions.

Looking for an experienced IT Systems Engineer with deep expertise in Genesys Cloud to lead the design, implementation, and optimization of our voice communication systems. This role will focus on integrating Genesys Cloud with our CRM and backend platform APIs, ensuring high availability, system performance, and seamless customer experiences.

As a ServiceNow Engineer at LivePerson, you'll be part of a team that develops custom solutions to ease internal processes and find opportunities for automation. You will work in multiple ServiceNow instances and ensure that integrated systems are synchronized to support business operations, reporting to the Sr. Business Operations Engineering Manager.