Source Job

$77,000–$92,000/yr
US

  • Engage with internal employees to accurately detail issues sent to the ticketing system.
  • Detect and solve production issues and bugs within the development environment beyond your current scope.
  • Provide day-to-day maintenance and support for applications supported by the customer and their partners.

Ruby Java React MySQL MongoDB

20 jobs similar to Application Support Engineer II

Jobs ranked by similarity.

Global

  • Collaborate with Product Managers and stakeholders to shape product vision and deliver real business value
  • Drive automation and optimization initiatives that reduce manual effort and unlock measurable business impact
  • Evaluate complex technical problems, using sound judgement to select the right methods and approaches

Flywire is a global payments enablement and software company that digitizes payments for global clients across education, healthcare, travel & B2B. They have over 1000+ global FlyMates, representing more than 40 nationalities, and in 14 offices world-wide.

$100,000–$135,000/yr
US

  • Understand requirements and user stories for risk-based testing, providing feedback and adding acceptance criteria.
  • Detect and solve production issues and bugs within the development environment, addressing scalability and performance.
  • Drive feature design, considering system-wide and architectural concerns, while investigating test failures and suggesting solutions.

Flywire is a global payments enablement and software company, founded more than a decade ago to solve high-stakes, high-value payments in higher education. Today they support more than 4,800 clients across the global education, healthcare, travel & B2B industries, with diverse payment methods across 240 countries & territories and more than 140 currencies, with over 1,200 global FlyMates.

Global

  • Build, maintain, and optimise scalable and secure services.
  • Write clean, testable, maintainable, and extendable code.
  • Solve complex technical challenges and production issues.

Flywire is a global payments enablement and software company that was founded a decade ago. With over 1000+ global FlyMates, representing more than 40 nationalities, and in 14 offices world-wide, they're looking for FlyMates to join the next stage of our journey as they continue to grow.

$140,800–$184,000/yr
US

  • Work with product managers, designers and a diverse group of talented engineers to build the backends that power our mobile applications.
  • Contribute to the delivery of high-quality web application code, maintaining site stability through code reviews and writing unit and integration tests.
  • Participate in our on-call rotation; triage and address reliability issues that come up in production, ensuring system stability.

Omada Health is a digital care provider that empowers people to achieve their health goals through sustainable behavioral change. Their multi-condition platform treats diabetes, hypertension, prediabetes, musculoskeletal, and GLP-1 management, and they strive to build an inclusive culture.

US Unlimited PTO

  • Work with engineers, product managers, customer experience, and account managers to provide bug fixes and solutions.
  • Coordinate bug fixes and enhancements with Product Managers, guiding internal engineering teams on partner limitations.
  • Maintain and build internal and customer-facing documentation, including how-to and knowledge base articles.

Bestow is a technology platform that helps life insurers launch products quickly, using AI and automation to unify the value chain. They are backed by leading investors and trusted by major carriers, with a team that values precision and purpose.

India

  • Use your strong technical and diplomatic skills to address customer issues and provide customer feedback to Twilio’s Product and Engineering teams.
  • Work with our customers' and partners' developers, architects, and support personnel to resolve problems with potentially very costly and far-reaching consequences.
  • Collaborate with your teammates, the Twilio Product and Engineering teams including filing JIRAs to report reproducible bugs.

Twilio is shaping the future of communications from our homes. They deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences, with a strong culture of connection and global inclusion.

Europe

  • Responding and resolving escalated technical questions from internal and external clients
  • Deliver an outstanding customer service experience
  • Tracking and documenting issues in the case management system

Broadsign is a growing software company with a mission to make buying, selling, and delivering out-of-home media easier than ever. Their software is operated by some of the most successful out-of-home businesses and powers impactful, compelling campaigns seen across the world.

$65,000–$80,000/yr
South America

  • Build well crafted, scalable, maintainable, and resilient software across the entire stack.
  • Diagnose and address bugs while tackling root causes to bolster the stability and resilience of our software, ensuring a seamless user experience.
  • Engage proactively in pull requests and spike documents, actively sharing insights and expertise to foster a collaborative team environment and drive continuous improvement.

Thanx is a leading loyalty and guest engagement platform for restaurants, helping regional and national restaurant brands grow customer lifetime value. With a culture that has attracted some of the best talent from across the country, we are proud of our strong employee tenure and internal promotions.

US

  • Design and deliver new features that scale with our growing customer base and help ensure a seamless mobile experience.
  • Collaborate closely with other engineers to ship high-quality code.
  • Create and maintain clear documentation — a must-have for a growing, remote organization.

OnePay is a consumer fintech company trusted by millions of Americans to make money better. They're an all-in-one financial services platform bringing together banking, high-yield savings, credit cards, point-of-sale lending, investing, and crypto in one place.

$50,000–$58,000/yr
US

  • Provide support to clients through phone, email, and chat with a focus on root cause analysis and client education.
  • Address complex client questions and concerns with speed, professionalism and empathy; be a brand ambassador.
  • Solve complex payment problems utilizing different software tools and collaborating closely with team members and other departments.

Flywire is a global payments enablement and software company that solves high-stakes, high-value payments. They support more than 4,800 clients across the global education, healthcare, travel & B2B industries, with over 1,200 global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide.

  • Lead and resolve technically deep Level 2 support cases from initial triage to full root cause analysis and final fix.
  • Diagnose issues across distributed, cloud-native systems with emphasis on application and API behaviour.
  • Perform code-level debugging (Python, Go, or Java) to pinpoint application defects or misconfigurations.

Mambu is a SaaS cloud banking platform that aims to make banking better for a billion people. They offer exciting career opportunities and help shape the future of financial services.

$75,000–$110,000/yr
South America

  • Build well crafted, scalable, maintainable, and resilient software across the entire stack
  • Diagnose and address bugs while tackling root causes to bolster the stability and resilience of our software
  • Engage proactively in pull requests and spike documents, actively sharing insights and expertise

Thanx is a leading loyalty and guest engagement platform for restaurants, helping regional and national restaurant brands grow customer lifetime value. They have raised more than $30M from investors and pride themselves on a culture of strong employee tenure and internal promotions.

US

  • Provide technical and design leadership across high impact projects that directly impact business goals
  • Partner with the designers and product managers to create an engaging and transparent customer experience
  • Design, develop, test, deploy, maintain, and enhance large scale software solutions

Truelogic is a leading provider of nearshore staff augmentation services headquartered in New York. Their team of 600+ highly skilled tech professionals, based in Latin America, drives digital disruption by partnering with U.S. companies on their most impactful projects.

Brazil

  • Process and manage card receivables registered
  • Development and maintenance of projects in Golan/Java/Python using AWS services
  • Database optimization, mainly MongoDB

Pismo, founded in 2016, provides a comprehensive processing platform for banking, card issuing, and financial market infrastructure, helping customers innovate and build next-generation solutions. Acquired by Visa in 2024, Pismo's 500+ employees are located in over 10 countries.

North America 4w PTO

  • Partner directly with product engineers to diagnose and resolve production issues, building solutions that prevent recurrence
  • Take end-to-end ownership of system components, designing with reliability and maintainability as primary concerns
  • Contribute to platform tools and frameworks that help all engineers ship reliably

Wealthsimple aims to help everyone achieve financial freedom by reimagining how they manage their money, using technology to make financial services transparent and low-cost. They are the largest fintech company in Canada with 3+ million users and over $100 billion in assets.

Global

  • Develop a strong understanding of Flywire's products and policies to provide solutions.
  • Handle client questions via various channels with speed and professionalism.
  • Solve complex payment problems using software tools and collaborating with team members.

Flywire is a global payments enablement and software company that aims to deliver complex payments. They have over 1,200 global FlyMates, representing more than 40 nationalities, and have 12 offices world-wide.

Europe

  • Deep-dive into complex code and client integrations to identify bugs, performance bottlenecks, and configuration issues.
  • Collaborate with Engineering to escalate and prioritize bugs, product gaps, and client feedback
  • Build internal tools, scripts, and dashboards to improve the efficiency of the support process and monitor API health.

Zerohash is the leading crypto and stablecoin infrastructure platform and the operating system for digital money, powering the next generation of financial services. Founded in 2017, zerohash enables banks, brokerages, fintechs, and payment companies to offer crypto trading, stablecoin payments, and tokenized assets. Zerohash has deep roots in digital assets and embraces principles of Independence/Ownership, Passion, Collaborative spirit, Initiative, Empathy, Adaptability, Transparency and Integrity.

$2,200–$9,500/mo
Latin America

  • Work within our cross-platform TypeScript React Native app to build and maintain new innovative product features.
  • Actively learn new areas of the product, and collaborate with owners for different product features to gain insight and offer constructive suggestions for improvements
  • Be an active participant in design/architecture discussions sharing your ideas while building the next generation of features for the Sezzle platform

Sezzle is revolutionizing the shopping experience beyond payments, blending cutting-edge tech with seamless, interest-free installment plans that make shopping smarter. They're building an innovative, dynamic team passionate about creating a truly unique shopping journey.

Canada 5w PTO

  • Write efficient, scalable, and robust customer-facing features for the 1Password web service.
  • Collaborate with people across the company like Product Design, Marketing, Sales, Customer Support, Quality Assurance, and other Software Development teams.
  • Interpret data to design, build, test, and validate impactful solutions for customer problems.

1Password is building the foundation for a safe and productive digital future. They innovated the market-leading enterprise password manager and pioneered Extended Access Management. As one of the most loved brands in cybersecurity, they take a human-centric approach.

US North America 4w PTO 16w maternity 4w paternity

  • Turn fleet data into clear guidance for high-level decisions.
  • Deliver high quality reports, dashboards, and data insights.
  • Collaborate with Product Managers, Designers, and Engineers.

Fleetio is a modern software platform that helps thousands of organizations worldwide manage their fleet operations. They raised $450M in their Series D funding round in March of 2025 and are on an exciting trajectory as a company.