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Responsibilities:
- Use strong technical and diplomatic skills to address customer issues.
- Collaborate with Twilio Product and Engineering teams.
- Be ready to assist customers when they need us.
Qualifications:
- Fluent in English.
- 2+ years’ experience in a client-facing technical role.
- Proficient problem solver and troubleshooter.
Location:
- This role will be Remote, and based in India.
Travel:
- May be required to travel occasionally to participate in project or team in-person meetings.
Twilio
Twilio is shaping the future of communications from our homes. They deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences, with a strong culture of connection and global inclusion.