Senior Client Experience Associate

Flywire

Remote regions

US

Salary range

$50,000–$58,000/yr

Benefits

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The Opportunity:

  • Fortify coverage for clients in the Pacific time zone.
  • Provide support across a number of products and services.
  • Collaborate to provide service resolving daily inquiries and optimizing product usage.

Qualifications:

  • Fluency in English (Spanish preferred).
  • 2 years of experience in customer support, banking or payments.
  • Willingness to work flexible hours and occasional holidays.

Technologies Used:

  • Zendesk is a plus.
  • Google Suite is a plus.
  • Looker is a plus.

Flywire

Flywire is a global payments enablement and software company that solves high-stakes, high-value payments. They support more than 4,800 clients across the global education, healthcare, travel & B2B industries, with over 1,200 global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide.

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