Manage a small cohort of support people and work on impactful projects to improve the efficiency and effectiveness of the support team. Collaborate closely with engineering, design, business operations, and compliance teams to improve the product and general customer-facing processes. Understand how the products and internal teams work in detail and find efficient solutions for problems.
We’re looking for a Customer Success Analyst Intern in Computer Science or Data Analytics to join our team for the Fall 2025 term. This internship is part of the Customer Success Operations team, where we’re obsessed with improving every customer interaction. Your role will be to use data to help us listen to our customers more effectively, identify trends in feedback, improve the tools and content we offer, and elevate the overall experience.