CipherHealth

2 open remote positions

CipherHealth is an award winning software company committed to enhancing care coordination and outcomes across the continuum.

Salary Distribution 2 of 2 jobs

Benefits Overview 2 of 2 jobs

401(k) (2) Adoption Assistance (2) Dental (2) Disability (2) EAP (2) FSA (2) HSA (2) Life Insurance (2) Medical (2) Vision (2) PTO (1) WFH (1) Wellness (1)

Open Positions

Customer Success Manager

US

As a Customer Success Manager, you’ll serve as a strategic partner to health system executives and clinical leaders, helping them achieve measurable outcomes through CipherHealth’s patient-facing operating system. You bring deep healthcare expertise, technical fluency, and the confidence to lead high-stakes conversations that connect our technology to clinical, operational, and financial impact—ultimately driving retention and expansion of customer partnerships.

$110,000–$115,000 /yr

Customer Success Associate

US

Manage and own relationships across our small and mid-market customer base, ensuring they achieve maximum value from the CipherHealth solution suite while supporting the roll-out of our digital touch engagement model. This role is critical in ensuring these customers achieve value from our solutions through proactive communication, digital engagement, and scalable support strategies. Collaborate with Senior Customer Success Managers on enterprise accounts, providing insights and operational support.

$70,000–$80,000 /yr