Wealthsimple

• Execute position closures and account restrictions based on stress testing metrics.
• Remediate uncovered options and short equity positions while monitoring accounts.
• Monitor expiration and early assignment risk, serving as backup to automated remediation tools.

• Act as the lead Subject Matter Expert, handling sensitive, high-stakes relationships.
• Mentor junior associates, refining service standards.
• Partner strategically with Wealth Advisors to ensure a world-class Wealth Management client experience.

• Collaborate with a cross-functional team to build client-facing experiences.
• Help drive forward systems that can power consolidation initiatives at scale.
• Partner with design, product, and data teams to create intuitive user experiences.

• Support the Onboarding team by making scheduled/incoming calls to new clients.
• Deliver an exceptional client experience by meeting each client where they are.
• Share feedback to identify opportunities for the business and support product improvements.

• Own the strategy and execution for Runtime Platform.
• Set the technical direction, build and develop the team, and are accountable for outcomes.
• Translate product needs into platform capabilities and building trust through consistent delivery.

• Manage credit card transactions, including provisioning for Expected Credit Loss (ECL).
• Prepare and analyze monthly financial reports and perform variance analysis.
• Develop accounting policies and procedures, and build relationships with Operations and Data teams.

• Act as the first point of contact for inbound mortgage leads, answering initial questions and making clients feel supported.
• Work with a high volume of inbound applications to determine timeline and needs, supporting brokers to manage their time.
• Review applications for missing details, gathering necessary information and ensuring the file is "broker-ready" before handoff.

• Work closely with product managers to identify business opportunities, define success metrics, and execute product strategies to improve client experience.
• Develop and deploy machine learning models for fraud detection.
• Design and analyze experiments for new product/feature launches.

• Support leading the day-to-day operations of our Staking function, ensuring operational excellence is maintained, and key tasks are executed correctly and on time.
• Find opportunities to strengthen our internal controls, reduce any weaknesses & risks, and help scale processes within our crypto operations team.
• Work closely with our Compliance & Finance teams to ensure our processes, controls, and reporting are adhering to regulatory standards (i.e CIRO, OSC).

• Manage user access, roles, and permissions and configure workflows.
• Partner with Finance and Accounting teams to ensure systems are operating reliably.
• Troubleshoot issues and coordinate with vendors or engineering teams to resolve incidents.

As a Senior Incident Response Developer, you will investigate complex security incidents and build scalable response processes. You'll help enhance security incident response capabilities through relationships with Engineering teams. You will be involved in shaping the Security Incident Response team and acting as Incident Commander to resolve incidents.

Shape how millions of Canadians think about investing. Translate insights into messaging, positioning, and campaigns. Drive the success of major product launches and initiatives.