Fleetio

Manage day-to-day operations for the support team, including monitoring channel volume, drivers, and satisfaction metrics. Ensure the team has clear goals and direction that can be measured and evaluated to improve the customer experience continuously. Create a culture of accountability that is known for continuously raising the bar to deliver exceptional customer experiences that delight customers.

Looking for a self-driven and impact-oriented Senior Software Engineer to join the Core Squad, responsible for building mission-critical systems and frameworks that power solutions across product verticals. The role involves collaborating in an async environment, building and scaling backend systems, and leading projects from design through launch.

The Scaled Customer Success team at Fleetio is growing, and they're looking for an Associate Customer Success Manager. In this role, you will be responsible for a portfolio of up to 1,200 accounts with 1-200 assets to help them achieve their desired outcomes using a self-serving digital-first approach. You will assist with goal setting & tracking, expanding product adoption, owning expansion opportunities, and working cross-functionally.

Expand Fleetio’s Sales Engineering org to strengthen the growing sales team. Based anywhere in the United States, you will be the product expert who offers our solutions to Enterprise clients in key global market areas. As a Solutions Consultant, you are both the product expert and the team-building intrapreneur. You balance technical acumen with Sales proficiency, and can communicate complex concepts crisply and credibly to a technical and non-technical audience.

In this role, you'll work with a mix of inbound and outbound leads and close new customers using sales tactics (emails, phone calls, web-based demos, etc.). You’ll be responsible for sourcing and closing new business, influencing and owning the sales process while driving meaningful outcomes and ARR growth.

This is a remote opportunity for an Engineering Manager to focus on the Reporting & Analytics areas of Fleetio's product. In this role, you will oversee the design, development, and delivery of high-quality features and solutions for Fleetio's web platform, leading the team to deliver quality solutions and outcomes for Fleetio's customers and vendors. You will also develop the engineering talent and grow their careers at Fleetio!

We're looking for an enthusiastic Senior iOS Engineer to join our growing Engineering team and advance our widely popular iOS app. Mobile apps are a huge part of our product strategy, so your work will impact and advance a critical area of the business. In this role, you'll be at the forefront of shipping features that directly enhance the lives of our customers around the world.

Fleetio is seeking a self-driven and product-minded Senior Software Engineer to join the Reporting & Analytics team. The role involves building features that empower users with premium analytics and reporting solutions to transform their fleet operations. You will help deliver high quality reports, dashboards, and data insights to our customers that are accurate and performant. You will also collaborate with Product Managers, Designers, and other Engineers to consistently deliver high-quality software.

In this role, you will lead the platform engineering team that handles SRE (Site Reliability Engineering), Infrastructure, and Developer Experience. You will influence platform engineering vision, set goals, hire, and drive platform engineering efforts, collaborating with engineering leaders and product managers to provide reliable service and a great developer experience, while developing engineering talent.

We're looking for an experienced and innovative customer onboarding leader who has worked for a high-growth SaaS company. This role requires someone laser-focused on customer experience with a mindset of driving efficiency, and the ability to serve as a mentor to their team. This person will work with the Onboarding team to define department goals and areas for growth, shaping how Fleetio customers experience value from day one.

Fleetio is seeking a Quality Engineer to join their Quality Engineering department. In this role, you will test and evaluate software created by the engineering team and other departments to help ensure company success. The ideal candidate will combine a deep understanding of digital solutions and software testing techniques to ensure software release quality across all experiences and devices.