18 results
FiltersBuild and scale the TAM function, defining the operating model for large enterprises. Hire, mentor, and develop a diverse team of Senior/Principal TAMs. Serve as executive-aligned TAM for a portfolio of accounts, driving adoption and value realization.
Lead a diverse team of Account Managers and Directors, ensuring client satisfaction, retention, and growth. Oversee cross-functional teams, aligning strategies with business objectives. Implement innovative growth and retention strategies in partnership with Fulfillment and Sales Teams.
Oversee the Direct employer team, evaluating the staffing model and identifying efficiency opportunities. Lead, inspire, and mentor a high-performing team, fostering a culture of excellence and accountability. Drive growth goals and make an impact, navigating complexity and building trusted relationships.
Build, lead, and develop a team of ambitious Account Executives during an exciting period of rapid growth. You'll collaborate closely with senior leadership and cross-functional teams including product, marketing, and engineering to expand our Commercial segment. Your work will directly shape the future of Vanta’s sales strategy as we scale, move upmarket, and solidify our position as leaders in a rapidly growing industry.
Lead the build of the Upmarket Account Management organization, mobilizing a team of managers to drive retention and expansion of Vanta’s existing customer base in the Commercial and Enterprise segments. You will hire and develop a high-performing team focused on customer value and results. Partner with Customer Success, Product, Marketing, and Operations leaders to represent your team and customers, delivering Vanta’s GRC value and executing the upmarket strategy.
The Senior Director, Client Service reports to the VP, Client Service and will largely be autonomous in managing their book of business. They will oversee, grow, and continuously expand a portfolio of key strategic diversified accounts, comprising $8-15MM in revenue. The ideal candidate has experience operating as a leader of client relationships and proven success driving business growth.
Looking for an SMB Account Success Leader to lead the charge in driving retention, growth, and customer value across our fastest-growing customer segment. This leader will oversee two distinct success motions across different plan types and team structures - owning both the operational rhythm and strategic direction for our SMB book of business. You’ll be responsible for driving Gross Revenue Retention, expansion within existing accounts, and pipeline generation.
Oversee a multi-layered team of managers and individual contributors accountable for delivering retention and expansion across a portfolio exceeding $52M in ARR. Define and execute data-driven strategies that deliver measurable business results, strengthen customer partnerships, and cultivate long-term advocacy and loyalty. Inspire, develop, and empower a team of managers and Customer Success professionals to achieve excellence and deliver exceptional customer outcomes.
The Account Manager will be responsible for the management and success of one of Coates’ key US-based, QSR accounts, overseeing and developing account management for an increasing number of projects. You will work closely with the client, Account Lead(s) and all of Coates’ functional business units to achieve critical operational and commercial performance objectives for Coates and for the client.
The Manager, Customer Success & Account Management leads the team responsible for ensuring customer satisfaction, retention, and growth across all accounts. This role combines strategic leadership, operational oversight, and customer advocacy to drive measurable outcomes such as renewals, exam completions, and account expansion. You will be accountable for the performance of the Customer Success Account Managers and for aligning fulfillment operations with organizational goals.