Lead the Customer Growth strategy, defining support across customer lifecycle segments from high-value strategic accounts to scalable solutions.
Oversee multi-lane functions including Customer Success, Growth Advisory, Advocacy, and Enablement, setting strategy and operating model.
Partner with Product, Sales, Marketing, Data, and Support to turn customer insights into measurable product and business improvements.
This company is a fast-growing, venture-backed platform for mobile app monetization and growth. They operate remotely with a diverse international customer base.
Lead and develop a high-performing Account Management team to exceed gross profit targets.
Drive incremental spend by coaching the team to activate paused campaigns and identify opportunities.
Improve processes and cross-functional alignment to support successful campaign launches.
Ibotta changes how advertisers approach mobile marketing with a rewards-based platform. The company is rapidly growing and maintains a collaborative, data-driven culture.
Lead and develop a high-performing Customer Success team to drive retention and expansion.
Own team-level GRR, NRR, and expansion targets with real-time visibility into pipelines.
Coach CSMs on account strategy, risk mitigation, and consistent execution of playbooks.
Cordance accelerates growth of B2B SaaS companies through acquisition and long-term tactical and financial guidance. They are experienced operators who foster a culture of partnership and growth.
Lead a team of Client Success professionals to drive strategic objectives, revenue growth, and client retention.
Develop and execute client contract strategies while managing commercial targets and cross-functional relationships.
Monitor service delivery issues, analyze financial data, and contribute to broader Client Success strategy.
The company is a large-scale global IT services organization providing technology solutions, managed services, and consulting. It fosters an inclusive workplace committed to equal opportunity and professional growth, with a focus on client success and strategic partnerships.
Manage an assigned employee benefits book of business, delivering high-quality service and overseeing renewals, implementations, and benefits administration.
Lead the account team, directing Account Coordinators to maintain productivity, accuracy, and service standards.
Serve as a trusted advocate for clients, coordinating with carriers and stakeholders to resolve issues and identify growth opportunities.
The company specializes in employee benefits and insurance services. It fosters a supportive, collaborative, and respectful work environment with a focus on work-life balance and professional growth.
Develop and execute the Market Access Payer strategic plan and vision for national and regional markets to support product launch.
Lead and inspire a team of national account directors to achieve Market Access objectives and establish payer formulary coverage.
Collaborate with commercial leadership and executive management to refine payer access strategy and provide input on pricing, contracting, and customer partnerships.
Olema Oncology is a clinical-stage biopharmaceutical company committed to transforming the standard of care for patients with breast cancer. They are a growing, nimble team of self-starters dedicated to developing better therapies and building a positive company culture.
Lead and develop a team of Account Managers, coaching them through regular 1:1s and feedback.
Own client relationships as the senior operations owner for high-priority accounts.
Manage escalations end-to-end and drive activation and growth strategies.
They are the nation's leading provider of alternative student transportation, partnering with school districts to serve students who need it most. Since 2006, they have helped organizations solve complex transportation challenges with a people-first approach.
Execute the revenue and relationship plan for the Account Management Team and ensure individual and team targets are met.
Serve as the relationship manager for Enterprise Customers, identifying and closing opportunities.
Grow and develop Account Management Team members while serving as the escalation point for all customers.
Cumula 3 Group (C3) is a leading provider of services and seller of licenses for Oracle NetSuite software. They serve 300+ customers with a focus on advising, advocating for, and serving customers through long-term accountable relationships.
Manage a team of International Program Consultants to drive new business through school prospecting and account management.
Develop and implement sales strategies, train team members, and oversee daily sales activities including call reviews.
Conduct weekly update meetings, manage territory load balancing, and participate in team and customer events.
WorldStrides is a global leader in educational travel and experiential learning, founded in 1967 to provide middle school travel programs. The company has grown to serve over half a million students annually to more than 100 countries, fostering a fun and driven environment with excellent benefits.