You will produce new business sales revenue from a SaaS license model with a focus on Healthcare Providers through account planning, territory planning, researching prospect customers, using business development strategies and completing field-based sales activities. You will develop relationships with C-suite personas, oversee client relationship mapping, and be a trusted advisor to customers by understanding their business and advising on how ServiceNow can help their IT roadmap.
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The Strategic Client Success Executive is the primary owner of the client relationship. This role is responsible for client retention, organic growth, and client satisfaction through building long-term, mutually beneficial partnerships with clients. In this capacity, the SCSE must accelerate client value by leading our long-term consultative strategy and overall client relationship to become the clientβs trusted advisor.
The Account Manager will be responsible for overseeing clients in our small-market (<100 lives) book of business. This roleβs focus is relationship management, understanding client needs, and day-to-day client management. As the primary point of contact for key client stakeholders and brokers, the Account Manager has the ultimate goal of ensuring the overall success and engagement of clients within this market segment.
The Account Executive works as part of a function, supporting them in the day-to-day servicing of accounts. As part of a team, you will be responsible for supporting the Senior Account Executive, Account Manager, Senior Project Manager, and/or Project Manager with the efficient, profitable delivery of projects, creating status reports and financial updates and supporting with the internal scheduling of work. You will also take a lead on organising logistics for meetings and facilitating PromoMats uploads.
Lead the teams that play a key role in developing a pipeline of new provider relationships and delivering on a white-glove referral experience. Core responsibilities include team leadership, coaching to ensure effective prospecting, achieving growth metrics, adhering to timelines and service level expectations, and standard operating procedure management.
As the Senior Manager, Partnerships, you will be a trusted partner and point of contact for Eleanor Healthβs payor partners and national referral partners. The objectives of the role are to drive customer delight, ensure contractual success, and communicate performance, catalyzing contract and membership growth. This role reports to the VP of Strategic Partnerships and involves close collaboration with various teams.
The Client Success Team is looking for a Client Success Executive responsible for the short- and long-term success of our largest client relationships. CS Executives are responsible for developing and executing strategic plans for client accounts and maximizing the value of the Lantern partnership. The ideal candidate will have a background in strategic client relationship management and sales.
The Assistant Account Executive supports client services efforts by implementing and managing projects in a timely and efficient way. The Assistant Account Executive supports in driving the daily activities of a project by communicating with key internal service delivery personnel and manages project scope, scope change, and potential project roadblock.
The Strategic Accounts Sales Manager sells Nextech to physician markets, handling existing accounts and maintaining customer relationships. They qualify prospective clients, demonstrate software capabilities, prepare proposals, negotiate contracts, and ensure client satisfaction throughout the implementation process. They also report on leads, track action items, and forecast monthly and quarterly sales.
This role is responsible for overseeing clients in our mid-market (100-500 lives) book of business and focuses on relationship management, understanding client needs, and day-to-day client management. The Senior Account Manager is the primary point of contact for key client stakeholders and brokers, with the goal of ensuring the overall success and retention of clients within this market segment.