Own a portfolio of enterprise healthcare accounts from onboarding to renewal, driving measurable value realization.
Build and manage commercial relationships with senior clinical stakeholders, leading renewal and expansion conversations independently.
Analyze usage data to proactively identify upsell opportunities and mitigate churn risk.
Lyrebird turns real clinical conversations into accurate medical notes to reduce preventable errors. It is a Series A-backed startup growing fast across Australia, the UK, and Asia, committed to clinician well-being and diversity.
Drive growth, retention, and strategic partnerships within government healthcare accounts, serving as the primary liaison and escalation point.
Oversee account strategy execution, including growth, renewal, retention, and expansion initiatives, and conduct regular client meetings.
Lead delivery of executive reporting including QBRs, steer cross-functional teams, and manage issue resolution for high client satisfaction.
Jobgether is a platform that uses AI-powered matching to connect candidates with job opportunities. The company focuses on ensuring applications are reviewed quickly and objectively, partnering with hiring companies to manage the final decision process.
Be responsible for the happiness of our care partners
Manage executive steering committees and serve as the face of Headway
Build and grow relationships with care partners' teams and leadership
Headway's mission is to fix access to mental healthcare by building a new system everyone can access, starting by automating insurance admin work for providers. They are a Series D company with $325M+ in funding, serving over 75,000 providers and 1 million patients, and are looking for exceptional people to join their team.
Manage and deliver joint customer success plans to build, grow, and expand client relationships at all levels.
Act as a Trusted Advisor and Business Partner, providing strategic guidance and a path to value to customer executive leadership.
Provide early warning and turnaround strategies focusing on customer health and churn mitigation.
PointClickCare provides cloud-based software solutions for the acute and long-term post-acute care markets, helping care providers manage vulnerable populations. The company is a SaaS/tech employer with a focus on customer success and employee collaboration in a remote environment.