Included Health

We are seeking a strategic Member Care Recruiter to join our growing Talent Acquisition team at Included Health. This role is essential in helping us scale our Care Operations and Member Care teams by recruiting top talent across a range of high-volume roles. The Member Care Recruiter will manage full-cycle recruitment while ensuring a best-in-class candidate experience.

Lead and grow one or more engineering teams focused on critical areas of our virtual care platform. Collaborate with Product, Design, and Data teams to define long-term vision and roadmap. Guide technical strategy and architecture decisions that enable scalability, performance, and innovation. Hire, mentor, and develop engineering talent while fostering an inclusive and accountable team culture.

The Sr. Marketing Project Manager will manage medium to large cross-functional projects and campaigns across client-facing and brand marketing initiatives. This role requires a detail-oriented, proactive professional who excels in a fast-paced, matrixed environment. They will drive integrated project plans involving Partner Marketing, Growth, and Creative teams, with a focus on managing creative projects and deliverables.

Provide compassionate, high-quality virtual care to patients across their healthcare journey by delivering individual therapy sessions through our cutting-edge telehealth platform, focusing solely on patient care and documentation. The Clinical Operations team manages billing, scheduling, and onboarding, allowing therapists to dedicate their time to their clients. Therapists will have ongoing access to a supportive clinical team.

The Senior Brand Communications Manager is responsible for leading and executing integrated communications strategies that engage, inform, and inspire, fostering a cohesive brand narrative across audiences in support of our mission, values, and growth.

This role plays a vital role in fostering a connected and informed culture at Included Health. Reporting directly to the Senior Manager of Corporate Communications, this role will be instrumental in both the smooth execution of our internal communications program and enhancing cross-team collaboration. It will be a key player in creating compelling content, managing engaging internal programs and events, and optimizing our communication channels.

This 1099 contractor role offers the opportunity to help redefine healthcare by providing compassionate, high-quality virtual care to patients across their healthcare journey. You will use video-based visits to diagnose and treat a wide variety of mental, emotional and behavioral disorders, providing Psychotropic medication management and collaborating with other healthcare professionals to help patients restore their optimal mental health.

Drive messaging, positioning, and go-to-market strategy/execution for our flagship products: All-Included Care and Navigation. Play a crucial role in shaping our client value and upsell narratives, equipping our Sales and Client Success teams with compelling assets to defend and grow our revenue base, expanding our market opportunity. Translate reporting metrics and complex product capabilities into clear, data-driven stories that resonate with existing clients.

Lead the actuarial team to deliver insights and drive decision-making at the highest levels of the company. Develop and utilize predictive analytics and big data technologies to drive actionable insights into customer behavior, health trends, and financial performance. Evolve and leverage technology to automate and improve actuarial processes, ensuring scalability as the company grows.

Assist the clinical team in helping members manage their complex or chronic health conditions by coordinating patient-care services, providing support, and delivering additional services as identified by the clinical team. Focus on member engagement through member calls, chats, and internal referrals into CCP. Manage and triage related care plan task queues and complete administrative tasks.

This role is for a commercially focused and tenured Client Success Director responsible for leading a team of individual contributors that cover a small portfolio of strategic clients. They are accountable for retention, upsell and NPS targets in addition to other important OKRs for their portfolio and are an expert in Client Success practices.

This Senior PMM will play a crucial role in shaping our sales narratives, equipping our Sales team with compelling assets, bringing new products to market, and ultimately accelerating growth for a portfolio of new and established products. The role will be instrumental in translating complex product capabilities into clear, data-driven stories that resonate with prospects and position us as the winning solution.

Deliver coordinated, patient-centered virtual Care Management by telephone or video that improves members' health outcomes. Create impactful care plans together with members and our diverse care team, and help members achieve the desired goals. Help members navigate complex medical conditions, treatment pathways, benefits, and the healthcare system in general. Partner with the members' local providers to ensure coordinated care.

Lead a high-performing team of Senior Recruiters supporting Engineering, Product, Design, and Data (EPDD) functions; critical to scaling technical recruiting capabilities, driving operational excellence, and ensuring consistent, high-quality hiring outcomes. Coach and develop team, optimize recruiting processes, and build trusted relationships with senior technical leadership, driving efficiency and unlocking team potential.

Our Psychiatrists are passionate about caring for patients holistically through their healthcare journey and ensuring needs are met with industry-leading interventions. You will use video-based visits to diagnose and treat a wide variety of mental, emotional and behavioral disorders. You will provide Psychotropic medication management to assist patients with short-term interpersonal issues to severe, chronic conditions.

This role provides support for pre-audit workflows, real-time audit coordination and post-audit activities associated with client quality audits. The QAS employs insights, tools and collaborative partnerships to identify trends and risk across Included Health products, escalating risks and highlighting opportunities to Quality Audit leadership.

As a Senior People Data Analyst, you will measure and communicate organizational health metrics at an enterprise level, focusing on automation and building analytical solutions that can work at scale. The ability to work in multiple roles—such as consulting, scripting/automation, data visualization, data stewardship/management, and customer service—will be important to your success.

Drive full-cycle recruiting efforts for our Clinical and Behavioral Health team, recruiting for roles such as Physicians, Nurse Practitioners, Psychiatrists and Master Level Therapists, and clinical roles supporting Clinical Navigation and Care & Case Management. Identify, and engage top talent, using creative sourcing strategies. Champion a seamless candidate experience throughout the hiring process, reflecting our commitment to inclusion and quality care.

Seeking a 100% Remote Mental Health Therapist licensed in Virginia to join our team of dedicated mental health clinicians. This Contractor role offers the opportunity to help redefine healthcare by providing compassionate, high-quality virtual care to patients. You will deliver individual therapy sessions through our telehealth platform, focusing solely on patient care and documentation.

Perform virtual remote counseling and psychotherapy and comprehensive mental health evaluations. You will develop and implement behavioral health treatment plans and evaluate the results of mental health assessments. Provide evidence-based therapeutic support to patients through our cutting-edge telehealth platform, focusing solely on patient care and documentation.

Provide compassionate, high-quality virtual care to patients. As a Behavioral Health Clinician, you will deliver individual therapy sessions through our cutting-edge telehealth platform, focusing solely on patient care and documentation. This is a 1099 Contractor role with administrative support so you can dedicate your time to your clients.

Perform virtual remote counseling and psychotherapy and determine and implement behavioral health treatment plans. As a Behavioral Health Clinician, you will focus solely on patient care and documentation, with the support of our clinical operations team who manage billing, scheduling, and onboarding. You'll deliver individual therapy sessions through our telehealth platform and have ongoing access to a supportive clinical team.

The Senior Software Engineer - Data Engineering improves our data pipelines, builds monitoring and reliability solutions, and ensures good data governance. You will play a crucial role within the Data Engineering team by leading a revamp of our analytical foundations, reporting directly to the Engineering Manager.

Perform virtual remote counseling, psychotherapy, comprehensive mental health evaluations, and compile patient medical data. Determine and implement behavioral health treatment plans, evaluate results of mental health assessments, and provide evidence-based therapeutic support to patients. This 1099 Contractor role offers the opportunity to help redefine healthcare by providing compassionate, high-quality virtual care to patients across their healthcare journey.

Perform virtual remote counseling, psychotherapy, comprehensive mental health evaluations, compile patient medical data and determine and implement behavioral health treatment plans. You will evaluate results of mental health assessments, and provide evidence-based therapeutic support to patients. Clinical Operations manages billing, scheduling, and onboarding.

Software Engineer II, Fullstack is responsible for building fast, accessible, and thoughtfully designed products. You'll partner with Product and Design teams to shape application architecture, enhance user experiences, improve developer workflows, and support robust deployment and testing strategies. Contribute across the full stack of web technology, frontend, API, and backend. Design systems that span multiple services to allow consistent, fast, clean data flow.

As a Senior Software Engineer, Fullstack, you will lead the development of our products in a fast, accessible, and thoughtful way, partnering with our Product and Design teams on application design and user experience. You'll work with product, design, and clinical staff to understand stakeholder needs and build services and features to help deliver care.