Remote Account management Jobs · Customer Service

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US Unlimited PTO

  • Manage and nurture relationships with new and existing clients.
  • Proactively identify opportunities to upsell or expand product usage.
  • Serve as a key point of contact for client questions or concerns.

WeTravel provides a SaaS platform that helps travel organizers manage bookings, payments, and customer relationships. The company has a remote-first, international team with a fast-paced, service-oriented culture focused on supporting travel entrepreneurs.

  • Coordinate service activities for national accounts, managing work orders from request through completion.
  • Handle quoting, order management, invoicing, and vendor relationships in a fast-paced environment.
  • Maintain accurate records, communicate with customers and vendors, and ensure high customer satisfaction.

Jobgether uses AI-powered matching to connect candidates with hiring companies. They are a platform that processes applications and shares top fits with employers, operating in a tech-driven recruitment space.

  • Build and maintain working relationships with apheresis collection accounts and internal business partners to ensure successful vendor onboarding and performance.
  • Work cross-functionally with Legal, Quality, and Operations to review contracts, manage deviations, and implement improvement programs.
  • Monitor account capacity, negotiate collection schedules, and facilitate training workshops to support vendor compliance and quality.

Dendreon is a biotechnology company that transforms the battle against cancer with personalized immunotherapy, including the first FDA-approved immunotherapy for metastatic castrate-resistant prostate cancer. The company has manufacturing facilities in California and Georgia, and a dedicated commercial team operating across the United States, fostering a culture of integrity, trust, and continuous improvement.

United States Unlimited PTO

  • Manage support and processing for small to medium EPCs, handling partner requests via email and chat.
  • Work with the regional Relationship Manager to understand partner needs and build relationships.
  • Surface global insights from partner interactions to improve product and partner experience.

Palmetto is a leading clean tech company accelerating the transition to a clean energy future through renewable energy solutions. They foster a promote-from-within culture with a focus on talent development, career growth, and purpose-driven work.

$65,000–$75,000/yr

  • Manage all aspects of client personal insurance needs, from information gathering to policy administration.
  • Explain coverages, suggest enhancements, and resolve customer inquiries.
  • Maintain client relationships, handle account records, and process renewals and endorsements.

Hilb Group is a Top 25 middle-market independent insurance broker offering property & casualty, employee benefits, HR consulting, and retirement services. The company provides the resources of a big broker with personal service, and values trust, passion, integrity, and growth.

  • Manage and retain a book of business with excellent customer service and proactive renewal processes.
  • Handle day-to-day client servicing including certificates, endorsements, policy checks, and billing issues.
  • Communicate clearly with clients and carriers to build strong relationships and advise on coverage.

Signers National is an insurance platform providing brokerage and underwriting services to organizations of all sizes. It is a socially conscious company with a culture of relentless grit and continuous improvement.

$71,716–$86,405/yr
US 4w PTO 4w maternity 4w paternity

  • Develops and maintains trusted advisor relationships with existing customers and stakeholders to enhance retention.
  • Supports complex, high-profile accounts, collaborating with internal teams and external partners for best-in-class service.
  • Analyzes client requirements, drives issue resolution, and facilitates benefit changes with operational ownership.

Navitus is a pharmacy benefit manager (PBM) alternative dedicated to removing cost from the drug supply chain to make medications more affordable. The company is committed to diversity, creativity, and growth, fostering a team-oriented culture.

  • Prioritize customer satisfaction and maximize their return on investment while enhancing their overall experience.
  • Cultivate trust-based relationships with key decision-makers and serve as the primary point of contact for customers.
  • Proactively identify trends, define business objectives, and regularly assess customer progress to ensure success.

DMI is a leading provider of digital services and technology solutions for public sector and commercial clients. Recognized as a Top Workplace, DMI fosters a culture of integrity, ownership, and customer focus.

$92,000–$153,400/yr

  • Manage customer relationships and support the field sales team to resolve issues and drive satisfaction.
  • Perform sales and administrative tasks, negotiate contracts, and present solutions to customers.
  • Work with the field sales team on customer roadmap and renewal strategy, spending majority of time at customer sites.

McKesson is a Fortune 10 healthcare company that delivers insights, products, and services to make quality care more accessible and affordable. As a Fortune 10 company with thousands of employees, we foster a culture of growth, impact, and empowerment, focusing on the health and well-being of our people and communities.

$64,000–$110,000/yr
US 4w PTO

  • Be the initial point of contact for agency partners nationwide, managing relationships remotely and delivering exceptional service.
  • Understand underwriting procedures and ProAg products to help agents navigate challenges and find the best internal contacts.
  • Assist in meeting annual company goals for profitability, renewal retention, revenue growth, and new business production.

ProAg is a crop insurance provider and member of the Tokio Marine HCC group, protecting American farmers and ranchers. With over 100 years of service and an A++ rating, it fosters a welcoming, dynamic culture based on integrity and customer service.