The Senior Account Director is a leadership role in Account Management ensuring the successful delivery of digital transformation projects. They nurture and expand client relationships by understanding client goals and aligning our teams and services to meet those objectives. The Sr Account Director balances client demands with internal demands associated with staffing and resource planning, financial management, and motivate their team to deliver the best results to our clients on a daily basis.
As a Client Success Manager, you will own the health, retention, renewal, and growth of your assigned accounts, acting as a trusted advisor to client stakeholders. You’ll build long-term partnerships by deeply understanding your clients’ goals and proactively driving adoption, expansion, and success. This role is strategic and hands-on, balancing day-to-day problem-solving and client advocacy with long-term planning and business impact.
The National Account Manager will provide national account sales leadership and account direction by working directly with the sales and operations organizations to market, sell, install, and service the company’s solutions. The Manager will participate in developing and optimizing Access Technologies strategy and growth by providing innovative solutions to the national commercial marketplace and leading the implementation of product and service solutions.