Acts as liaison between customer, sales, and production facilities across the platform. Plan and coordinate the production of client jobs in order to achieve the objectives of the service agreement in compliance of customer expectations, company policy, and profit and quality requirements. Applies understanding of customers business needs in building solid customer relationships, monitoring customer satisfaction, and providing consulting in conjunction with RR Donnelley sales.
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The Regional Account Manager will be a critical part of the strategic planning and implementation as they move forward with the expansion and optimization in our PEMB Segment within Shelter Solutions. The person manages a portfolio of 10 to 20 Accounts within the respective Segment. Responsible for $20M - $30M with objectives to expand the portfolio revenue and margin Responsible.