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Benefits Overview
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Open Positions
Apply a detail-oriented approach to ticket intake, troubleshooting, and documentation for efficient issue resolution. Demonstrate an approachable and empathetic demeanor when engaging with end users to reduce frustration and build trust. Collaborate effectively as both a team player and independent contributor, adapting to shifting priorities and stepping in when needed.
Help Desk
Technical Support
Microsoft 365
Google Workspace
Lead and develop a multi-site HRBP team across fulfillment centers, driving operational rigor and engagement. Advise Supply Chain leadership on talent and staffing solutions tied to cost, safety, and throughput KPIs. Drive workforce planning, surge strategies, and org design to optimize headcount and labor costs.
HR Leadership
Workforce Planning
Supply Chain Operations
Organizational Design
Employee Relations
Partner with Merchandising and Category leadership to drive pricing, promotions, assortment, and category profitability decisions. Build PVM analyses and financial models using SQL and Snowflake on large-scale datasets, delivering clear recommendations. Own financial rigor for new SKU launches, evaluate marketing incrementality, and bring operational finance discipline to ecommerce.
SQL
Snowflake
Financial Modeling
Power BI
Excel
Administer and optimize US health, welfare, retirement, and equity programs including UARs and RSUs. Reconcile monthly benefits invoices, resolve discrepancies, and partner with Payroll for accurate deductions. Build dashboards and reporting to drive data-informed process improvements and ensure compliance with ERISA, ACA, COBRA, and HIPAA.
Benefits Administration
Compliance
Excel
HRIS
Design, build, test, and maintain full-stack features for Ads across Brand Experience and Merchant Station. Develop data services and visualizations that show advertising performance, spend, and impact. Partner with Merchants, Product, and engineering teams to prioritize high-value capabilities.
Full-Stack Development
APIs
Data Integration
Automated Testing
Data Visualization
Manage and exceed channel account health performance metrics while aligning with channel partners on strategies. Lead process optimization and change management initiatives that impact order health, returns, and customer protection. Support item and listing optimization to increase product reviews, ratings, Q&A, and customer trust.
Customer Service
Analytical Skills
Microsoft Excel
Process Improvement
Communication
Own freight payables operations including invoice processing, accruals, and reconciliation in a fast-paced environment. Lead month-end close activities, variance analysis, and process improvements to strengthen internal controls. Partner with Transportation, Logistics, Treasury, and FP&A to drive cross-functional issue resolution and reporting.
Excel
SQL
GAAP
Financial Analysis
Process Improvement
Build and ship features for the FC App, including management dashboards, shift planning, slotting, roster/labor tracking, and operational workflows. Design and deploy AI-powered solutions and agents for FC operations using AI-assisted development tools like Cursor, Claude Code, AWS Bedrock, and n8n. Partner with FC leadership and operators to identify operational pain points, integrate data sources, and drive automation solutions through adoption.
Python
SQL
JavaScript/TypeScript
LLM APIs
N8n
Own end-to-end import entry audits, review CBP documentation, and drive corrective actions. Manage Post Summary Corrections, validate duties, and partner with Finance to recover overpayments. Analyze import data to identify compliance risks and build dashboards and automation.
Data Analysis
Excel