Build and support ecommerce projects for Heidi Remote across Meta, Google, TikTok, Native, Amazon and other channels.
Run performance marketing campaigns, manage ad accounts, and optimize marketplaces like Amazon.
Plan campaigns and offers with the growth team, collaborate with partners, and report on CPA, ROAS, AOV and GMV.
Heidi is building an AI care partner that helps clinicians automate administrative work and focus on patients. The company has supported 175 million patient visits, raised $340 million, and serves clinicians across 190+ countries.
Assist in managing and monitoring Google Ads campaigns (search and display).
Restructure underperforming campaigns to improve ROI and performance.
Conduct keyword research, update ad copy, and track performance using Google Analytics and Sheets.
Wing Assistant is redefining the future of work for companies worldwide by offering a one-stop shop for building world-class teams and automating operations. They foster an inclusive, supportive culture with opportunities for career growth and upskilling.
Develop and implement media strategies aligned with clients' business goals.
Manage complex projects and high-profile client accounts while overseeing campaign execution.
Analyze campaign performance data to provide data-driven recommendations.
Podean is a leading marketplace agency helping brands accelerate growth across Amazon, Walmart, Target, TikTok Shop, and other digital commerce platforms. It is a globally connected, remote-first team recognized as one of Digiday's Best Employers for Remote Employees.
Manage day-to-day Amazon operations across US, Canada, UK, and EU, including listings, pricing, promotions, and account coordination.
Drive sales forecasting, inventory planning, and SKU-level profitability analysis, turning data into practical recommendations.
Coordinate with external PPC and supply chain agencies, track performance, and improve reporting using Google Sheets and AI tools.
Sweden-based eCommerce business selling ceramics and mugs through Amazon, with the US as its largest market and additional operations in Canada, the UK, and the EU. It operates with a lean structure supported by external agencies and is focused on growing sales and expanding its Shopify channel.
Coordinate daily with 3PF warehouse leads and the Sr. Director of 3rd Party Fulfillment on shipments to fulfillment centers.
Create and track shipments in company software and Amazon Seller Central, resolving inventory discrepancies and filing recovery cases.
Maintain tracking forms in Google Workspace and prepare accurate Excel reports to support departmental operations.
This client is a Dallas-based company selling pool products online via its own websites, Amazon, and other US marketplaces. They also operate logistics, distribution, and third-party fulfillment to support their eCommerce business.
Deliver Level 1 support via phone, email, and ticketing for clinical systems.
Troubleshoot and resolve issues, escalating complex cases when needed.
Manage user accounts and support vaccine-related operations.
Alphanumeric provides customer service and technical helpdesk support for healthcare and life sciences clients, including a global pharmaceutical company. They value empathy and strategic thinking, offering full training and e-learning courses to support employee growth.
Support TVP customers by responding to inquiries across multiple retail and e-commerce brands while keeping each brand's tone and standards.
Handle operational tasks such as refunds, returns, order updates, and inventory adjustments using Shopify and Google Sheets.
Investigate issues, track resolutions, and collaborate to improve workflows across teams.
Frontier helps companies grow cross-functional teams abroad by hiring smart people and placing them into great companies. It is part of the Fresh Prints family, a fully remote 150-person company with most of the team based in India and the Philippines.
Perform analysis and review of business practices, approve and change pricing, and review applicant files to sign leases.
Override screening in false positives, analyze ledger corrections, and ensure timely deposit refunds.
Partner with Revenue Management, Entrata Support Group, and Regional Property Managers to support business operations.
Extenteam is an AI-driven operations platform for short-term rental property management, founded in 2021 and based in Miami. They handle guest communication and operational workflows for 80,000+ properties, fostering a hands-on 'founder mode' culture that emphasizes innovation and high performance.
Close warm inbound leads from merchants already interested in the product.
Help clients complete paperwork and follow up until they are fully set up.
Work full-time on a graveyard shift (11 PM–8 AM PHT) from home.
Yokly is a remote sales staffing and training company that places independent contractors with US-based clients. They prioritize long-term roles, provide training, and maintain a supportive culture without ghosting candidates.
Schedule appointments via email, phone, or customer TMS based on customer requirements.
Work with Customer Sales and Carrier Sales teams to improve scheduling processes and optimize loads.
Resolve challenging requests with urgency and maintain high customer service.
Loadsmart is a logistics technology company reinventing freight with innovative tools for shippers, brokers, warehouses, and carriers. It is a $1B+ growth-stage company with a global remote team and a collaborative, value-driven culture.
Balance customer satisfaction with company policies while maintaining confidentiality and detailed documentation.
This partner company provides customer care solutions for U.S.-based retail and e-commerce clients. It fosters a remote, performance-driven culture with an emphasis on empathy, accountability, and service excellence.
Support users via email, chat, and occasional calls
Troubleshoot and resolve issues quickly and professionally
Help improve internal processes and collaborate with a fully remote team
Auctria is a fundraising event platform that has helped raise over $1.25 billion for nonprofits. We're a Canadian remote-first company supporting organizations across North America and growing fast.
Process and manage customer orders, especially for book products, ensuring accuracy and timely completion.
Serve as a customer service contact, responding to inquiries by phone and email with professional solutions.
Analyze operational reports, identify trends, and support continuous improvement initiatives.
The employer is a partner company focused on customer success and order management, serving clients with products such as books. They foster a collaborative, performance-driven culture with flexible working arrangements and comprehensive employee benefits.
Plan commercial goods deliveries to warehouses and verify availability.
Create forecasts, estimates, and analyses for inventory management.
Place supplier orders and cooperate with departments to optimize costs.
Lite e-Commerce, part of Żabka Digital, builds mobile apps and e-commerce solutions in Poland, including the Żabka Jush delivery app. Its team of specialists works in a friendly, informal culture with remote-friendly options, and is supported by modern tools and a central Warsaw office.
Build and manage merchant partnerships through proactive health checks, quarterly business reviews, and regular communication.
Develop action plans and drive adoption of key ShipBob features to facilitate merchant growth and success.
Monitor merchant health, collaborate with support teams, and achieve NPS, churn, and upsell KPIs.
ShipBob is a global supply chain and fulfillment technology platform for ecommerce merchants, offering outsourced fulfillment and warehouse management systems. Headquartered in Chicago, it is a fast-growing tech company with a high-performance culture and AI tools for employees.
Respond to customer queries via phone, email, and chat while ensuring satisfaction.
Create tickets, record all customer interactions, and escalate issues as needed.
Familiarize yourself with client products and services, and handle basic QA tasks during downtime.
A-TSP is a customer service provider delivering support to clients' customers through various channels. The company emphasizes flexibility and professional customer service in a work-from-home setup.
Handle multiple data entry tasks concurrently while prioritizing workload to meet deadlines.
Support and maintain internal tools and systems to ensure smooth operations.
Validate and manage product-related data using Excel and retailer portals.
Our client is a national food and beverage sales management company providing broker, merchandising, and business intelligence services for innovative brands in the food and beverage space. As a fully remote organization, they support brands through strategic relationships and relentless execution in sales and distribution.
Track and analyze the User Experience of Key Clients to identify risks and suggest retention methods.
Take initiative in enhancing the Customer Journey and developing programs to increase Key Client activity.
Cooperate with departments like content, IT, analytics, and support while maintaining clear records of Key Client experiences.
Social Discovery Group builds social entertainment platforms that connect people online across cultures and regions. The international team of digital nomads works remotely from anywhere, and the company is a two-time 'Great Place to Work' winner.
Own end-to-end renewal management for high-volume accounts to maintain high Gross Revenue Retention.
Handle contract administration, CRM data integrity, and customer escalations.
Partner with CSMs and drive KPIs like Net Revenue Retention and On-Time Renewal Rate.
LevelUp is a specialist agency providing outsourcing solutions to agencies, software vendors, and website owners. The company has a large team of professionals and a culture focused on well-being, work-life balance, and respect.