LevelUp

1 open remote positions

LevelUp is a specialist agency providing outsourcing solutions to agencies, software vendors, and website owners. We have a large team of skilled professionals committed to delivering high-quality technical, operational, and back-office support.

Salary Distribution 1 of 1 jobs

Benefits Overview 1 of 1 jobs

13th month pay (1) Equipment (1) HMO (1)

Open Positions

L1 Hosting Tech Support Agent

$635–$726/mo
Global

  • Provide world-class technical support to hosting customers via live chat and ticket-based support, resolving WordPress and server issues.
  • Diagnose and resolve hosting issues like DNS, SSL, MySQL, and Linux command-line problems to ensure first-contact resolution.
  • Meet KPIs including CSAT, AHT, and QA scores while managing multiple concurrent chats in a fast-paced, fully remote environment.

View details Similar jobs