Serve as the primary strategic technical advisor for assigned Enterprise customers, owning architecture and technical strategy.
Lead architecture review workshops and guide design and implementation choices across connectors, APIs, and agent workflows.
Productionize advanced customer workflows by defining evals, governance, observability, and production-readiness requirements.
Glean is a Work AI platform that provides intelligent enterprise search, AI assistants, and AI agents to help organizations work smarter. With over 1,000 employees across 25 countries, Glean is recognized as one of the most innovative AI companies and fosters a diverse, inclusive culture.
Own end-to-end implementation for new health system and payer partners, from kickoff through launch and early post-go-live support.
Diagnose root cause of implementation issues in real time, distinguishing between data mapping, config errors, API failures, or product gaps, and route to the right team.
Write and run scripts or queries (SQL, Python) to test and troubleshoot integrations, and hold credible technical conversations with partner engineering teams.
Limbic is the leading clinical AI company for mental healthcare, powering the world's largest deployment of patient-facing mental health AI with over half a million patients supported across the UK and US. The company has regulated the first AI diagnostic model for adult mental health as a Class IIa medical device, published in top-tier journals, won major awards, and advises governments globally on AI safety and medical devices.
Administer and configure IT software and services including JumpCloud, Google Workspace, Slack, Zoom, and Jira/Confluence.
Automate manual processes and build scalable solutions using APIs and automation tools.
Provide Tier 2 support and translate business needs into technical solutions.
Zensurance is a leading InsurTech company redefining commercial insurance for Canadian businesses through a digital-first platform. The company has been recognized for its rapid growth and industry impact, with a team-oriented culture focused on ownership, collaboration, and innovation.
Own the onboarding and ongoing support of API integrations with restaurant brands and third-party vendors.
Diagnose and resolve API issues by reading logs, tracing requests, and debugging JSON, XML, and GraphQL payloads.
Provide technical training to internal teams and external partners, translating technical details for non-technical stakeholders.
ezCater is the #1 food tech platform for workplaces in the US, making it easy for organizations to manage food needs from over 125,000 restaurants nationwide. The company values engaged, passionate colleagues and offers a culture of growth, work/life harmony, and collaboration.
Design, develop, and configure ServiceNow applications across ITSM, ITOM, and other enterprise modules.
Build and maintain API integrations for enterprise system connectivity and automation.
Implement AI-enabled features like Now Assist and Virtual Agent to enhance platform capabilities.
This partner company focuses on designing and delivering scalable digital workflows within large enterprise environments, leveraging ServiceNow to improve IT and business operations. They operate as part of a collaborative enterprise team working on digital transformation initiatives.
Serve as subject matter expert for technical implementation methodologies, including API integrations and ETL workflows.
Partner with Product Management to translate new capabilities into scalable implementation standards.
Enable third-party consulting partners through onboarding, training, and documentation.
Ridgeline is a technology company providing a front-to-back system of record for investment managers, founded by Dave Duffield. It is recognized as a top workplace for innovators and has a collaborative, high-performing culture.